Responsible for the installation, configuration, backup, integrity and maintenance of all server hardware, software, and infrastructure. Responsible for installation, configuration, backup, integrity and maintenance of all VMware servers and host that reside on the Server.    Also responsible for the installation, configuration, backup, maintenance and repair of software configuration problems on personal computers and network servers.

Essential Responsibilities

• Install, configure, and manage campus network servers including hardware, software, virtual environments, and associated peripherals.
• Install, configure, and manage new software packages and software upgrades on individual PC’s and network servers.
• Create, manage, and deploy various server and PC configurations using Windows PowerShell.
• Diagnose and implement solutions to resolve user and equipment problems.
• Provide technical assistance in maintaining the College e-mail system.
• Provide technical assistance with backups on network servers.
• Assist the Network Administrator\Operations Lead in the assessment of procurement of new hardware and software.
• Proactively and independently pursue solutions and innovations which further student learning and the mission of the College.
• Communicate effectively with technical and non-technical individuals.
• Serve on institutional committees as directed.
• May occasionally need to be reachable via mobile device and available outside of normal work hours to assist in emergency events.
• Participate in professional development activities provided by NCC.
• Participate in College events and activities.
• Maintain regular and consistent on-site attendance during normal hours of college operations in fulfillment of duties not inconsistent with the expectations for full-time employees and College policies and procedures.
• Initiate and answer telephone calls and video conference calls.
• Perform other duties as assigned which contribute to the efficient and effective operation of NCC.
• Serve on various committees as assigned.
• Participate in and support ongoing assessment, planning and evaluation to improve student learning.

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Employees may request reasonable accommodation(s) if necessary to perform the essential functions of the job.

• Maintain stationary position, sitting or standing, for extended periods of time.
• Operate a computer and other machinery.
• Occasionally lift, move, transport, install, or remove items weighing up to 40 pounds.
• The ability to communicate information so that others understand.
• The ability to observe details.  
• Ascend/descend a ladder.
• Ability to provide maintenance to technology items on the floor, wall, ceiling, or tight spaces.