General Function:  The One-Stop Financial Aid Counselor is cross-trained to serve student service-related concerns in BCC’s One-Stop Student Service Center and possess additional knowledge to assist students and their families to apply, secure, and retain federal, state, and local grants and scholarships to help pay for college.  

Essential Duties and Responsibilities:

• Assist students in Student Services One-Stop Student Center to help them enroll, register, and conduct general college business transactions
• Counsel prospective students and their families on federal and state aid applications, eligibility issues, verification process, related tax issues requirements for continue eligibility and awarding policies
• Counsel students one-on-one and in groups on financial aid, scholarship, loans, work study employment and financial planning
• Counsel students on the Satisfactory Academic Progress (SAP) policy. Encourage students to develop a realistic plan of study to ensure they stay within rules mandated by SAP
• Responsible for processing verification throughout the academic year. This includes follow-up communication as needed and making corrections to student's FAFSA data. This also includes the monthly reporting of V4/V5 identity verification to FSA
• Assist prospective and current students who receive veterans’ educational benefits with the enrollment verification process in accordance with VA rules and procedures
• Perform administrative tasks such as answering phones, greeting visitors, copying and scanning documents, sending and receiving faxes, responding to e-mails and phone calls and entering pertinent data within Colleague
• Communicate with campus offices (Admissions, Business Office, Academic Advising) as needed on student financial aid file status
• Participate in professional development activities - attending financial aid training and conferences to keep up with current financial aid regulations and changes, reading FSA Handbook to stay abreast of financial aid rules.
• Supports enrollment efforts by participating in weekend recruitment events providing financial aid information and assistance small and large groups for recruitment and retention purposes
• Performs other related tasks as required