Part- time Administrative Support Staff, Learning Commons

Part- time Administrative Support Staff, Learning Commons


Davidson-Davie Community College
297 DCCC Road
Thomasville, NC 27360
Phone: 336-249-8186


15.00 hourly


Part Time Position

Job Category

  • Professional

Application Period

Opens: Friday, November 17, 2023
Closes: Friday, December 1, 2023

Target Start Date

Tuesday, January 2, 2024

Expected Work Hours


Employment Type

Part Time

Minimum Qualifications


  • Associate’s degree from an accredited institution
  • A minimum of one year customer service
  • Strong interpersonal, oral, and written communication
  • Ability to thoroughly assist with the informational needs of individuals
  • Demonstrated strong organizational and planning skills
  • Strong computer skills and commitment to using technology
  • Demonstrated flexibility and adaptability to change
  • Able to work evenings
  • Openness and willingness to engage in professional development activities
  • Ability to be self-directed as well as work effectively and collaboratively with others in a team environment
  • Familiarity with and appreciation for the mission of a comprehensive community college
  • Effectiveness in the following College organizational competencies:
    • Translating College purpose, values, and vision into organizational action
    • Collaborating and facilitating
    • Anticipating and responding to change
    • Providing vision and leadership
    • Assessment of student learning
    • Engagement and assessment of successful student retention models

Preferred Qualifications

  • Administrative experience at a community college
  • Experience working with college students in a flexible setting

Position Description

The Part-time Administrative Support Staff position is responsible for providing administrative support to the Learning Commons.  The position reports to the Director, Learning Commons and has the following responsibilities:


  • Provide customer service at the Learning Commons Welcome Desk by assessing the needs of students, faculty, and staff
  • Provide students with requested information, thoroughly explain the information, and make referrals within the Learning Commons or College as appropriate
  • Maintain sensitivity, understanding and respect for a diverse academic environment, inclusive of students, faculty, and staff of varying social, economic, cultural, ideological, and ethnic backgrounds
  • Provide administrative support for the Learning Commons
  • Answer and appropriately direct incoming calls, and return voicemail and email in a timely manner
  • Assist students with tutoring sign in and out
  • Assist in scheduling and checking in students for testing appointments
  • Maintain confidentiality and security by following FERPA regulations, carefully monitoring student records while at the Welcome Desk, and properly storing all student records
  • Assist in maintaining a quality learning and testing environment following policies and procedures
  • Assist with data entry and reports as needed
  • Provide general computer assistance to students such as helping students print and navigating College and online tutoring platforms
  • Troubleshoot, document, and communicate technical difficulties related to services
  • Appropriately communicate academic integrity violations and behavioral issues to the Director, Learning Commons
  • Maintain open, robust, and timely communication with colleagues and supervisor
  • Maintain currency of knowledge related to Learning Commons services
  • Participate in professional development to enhance skills in meeting the needs of students
  • Promote College mission, vision, and values
  • Perform other duties as assigned that support the College mission and initiatives

Job Post Contact

Davidson-Davie Community College


Fax:  336-249-1933