DEFINITION:

The principal purpose of this position is to provide administrative support to the division’s programs for the efficient operation of the division. This position may perform a variety of complex and confidential administrative duties and will interact with faculty, staff, students, and the public. 

SUPERVISION RECEIVED AND EXERCISED:

• Receives direct supervision from the Director of EMS Programs
• Does not exercise supervision, but may provide work direction or advice to other team members (i.e. part-time, work-study, etc.)

DUTIES & RESPONSIBILITIES (ESSENTIAL FUNCTIONS):

ESSENTIAL AND OTHER IMPORTANT FUNCTION STATEMENTS:

Essential and other important responsibilities and duties may include, but are not limited to, the following:

Essential Functions:

• Receives direction from and works closely with the Public Safety Lead Technician. 
• Compose and prepare a variety of regular and confidential documents including general correspondence, agendas, reports, class schedules, tests, course outlines, syllabi, contracts and memos from rough draft or verbal instruction; prepare copies of documents; communicate and coordinate information to appropriate agencies/departments including  NC Office of Emergency Medical Services.
• Verify and review required documents for completeness and conformance with established regulations and procedures for first responder agencies that offer certification training through NC community colleges.
• Update and maintain documentation for fire/rescue agencies and local students/employers.
• Respond to requests and inquiries from students, faculty and staff, local and state agencies, provide detailed information and give directions.
• Prepare payroll information for submittal including the collection and distribution of time cards and pay sheets, both instructional and non-instructional.
• Audit contracts, review and process monthly paperwork including: fee rosters, pay and travel sheets, grade tests (if class applicable) and verify instructor attendance documents.
• Maintain regular and confidential departmental files, records and other data; gather and compile the required information as necessary; sort and file documents and records according to standard policies and procedures; input various information into computer; download, print, sort and file materials as appropriate.
• Assure completion of all reports to be sent to the appropriate state agencies and community college staff in a timely manner to comply with internal audit guidelines.  
• Maintain schedule for fire/rescue classes at both on and off campus locations

Other Important Functions:

• Assist faculty, administrative staff and students with various support tasks including accessing computerized information.
• Prepare travel requests and reimbursement forms; complete necessary registrations; confirm reservations.
• Assist with the student registration process.
• Knowledge of EWD processes and procedures and general College policies and procedures. 
• Participate in departmental budget planning process; compile information; check and tabulate statistical data; prepare requisitions; coordinate purchasing activities as assigned.
• Maintain, order and inventory office supplies and equipment.
• May participate on various college committees and other institutional activities.
• Perform related duties and responsibilities as required.