The Part-time Evening Technology Support Services Assistant reports directly to the Network Administrator. The primary purpose of this position is to provide first-line user assistance with hardware and software problems via telephone, email, and online work order tracking software.

Job Duties

• Provide first-line user assistance with hardware and software problems via telephone, email, and online work order tracking software
• Install, troubleshoot, move, repair, and set up computers and peripherals
• Install and troubleshoot software
• Assist with inventory and records and hardware and software auditing
• Work flexible hours in order to provide evening technical support