Part-time Proctor & Administrative Support Staff – Learning Commons

Part-time Proctor & Administrative Support Staff – Learning Commons

Employer

Davidson County Community College
297 DCCC Road
Thomasville, NC 27360
Phone: 336-249-8186

Job Location

Davidson Davie Community College

Salary/Grade

Commensurate with experience

Benefits

Part Time Position

Job Category

  • Professional

Application Period

Opens: Tuesday, June 8, 2021
Closes: Friday, December 31, 2021

Target Start Date

Thursday, July 1, 2021

Expected Work Hours

Mon-Friday

Employment Type

Part Time

Minimum Qualifications

Qualifications

Required:

Associate’s degree from an accredited institution

A minimum of one year customer service experience

Strong interpersonal, oral and written communication skills

Experience with data entry

Flexible schedule with the ability to work morning, day, afternoons and evenings

Ability to thoroughly assist with the informational needs of individuals

Demonstrated strong organizational and planning skills

Strong computer skills and commitment to using technology

Demonstrated flexibility and adaptability to change

Able to work at other locations if needed

Openness and willingness to engage in professional development activities

Ability to be self-directed as well as work effectively and collaboratively with others in a team environment

Familiarity with and appreciation for the mission of a comprehensive community college

Effectiveness in the following College organizational competencies:
    Translating College purpose, values, and vision into organizational action
    Collaborating and facilitating
    Creating and innovating
    Anticipating and responding to change
    Providing vision and leadership
    Assessment of student learning
   Engagement and assessment of successful student retention models

Preferred Qualifications

Preferred:

Experience as a proctor or a test administrator

Experience working with college students in a flexible setting

Experience working at a community college

Position Description

 

Davidson-Davie Community College (DDCC) is an award-winning institution known for a commitment to excellence and student success.  The DDCC community is dedicated to providing a high quality education designed to prepare students to live and work in an increasingly interconnected world.  To this end, DDCC celebrates the value of a diverse faculty and staff and encourages applicants from diverse backgrounds to apply.  DDCC faculty and staff are passionate about equity and our responsibility to work with each unique student to support them in successfully attaining their goals. 

DDCC's benefits and other resources make it possible to excel both professionally and personally. We are a dynamic community that supports and celebrates the success of all of its members. The future is here!

The Part-time Proctor and Administrative Support Staff is responsible for proctoring tests in the Testing Center and providing administrative assistance at the Learning Commons Welcome Desk.  The Part-time Administrative Support Staff will welcome students and assist students entering the Learning Commons.  This position reports to the Director, Learning Commons.  The Part-time Proctor and Administrative Support Staff has the following responsibilities:

Assist the Director, Learning Commons and the Coordinator, Testing Services in responding to testing needs in the Learning Commons

Administer and proctor tests (including testing at off campus locations)

Maintain open, robust and timely communication with colleagues and supervisor

Troubleshoot, document and communicate to Director, Learning Commons and the Coordinator, Testing Services technical difficulties related to electronic testing and assist students with regaining access to tests if necessary

Assist instructors in test pick-up in the Testing Center

Appropriately communicate academic integrity violations according to testing policies to the Director, Learning Commons and the Coordinator, Testing Services in a timely manner

Maintain confidentiality and security of student tests by following FERPA regulations, carefully monitoring student records at the workstation for security, and properly storing all student records

Maintain currency of knowledge related to testing matters

Assist the Director, Learning Commons and the Coordinator, Testing Services in maintaining a quality learning and testing environment following policies and procedures

Provide customer service at the Learning Commons Welcome Desk by assessing the needs of students, faculty and staff

Provide students with requested information, thoroughly explain the information, and make referrals within the Learning Commons or college as appropriate

Answer and appropriately direct incoming calls and return voicemail and email messages in a timely manner

Assist in scheduling and checking in students for testing appointments

Provide administrative support for the Learning Commons

Assist students with tutoring sign in and out

Assist with data entry and reports as needed

Provide general computer assistance to students such as helping students print and navigating College and online tutoring platforms

Appropriately communicate and document academic integrity violations and student behavioral issues to the Director, Learning Commons in a timely manner

Assist the Learning Commons staff in maintaining a quality learning and testing environment following policies and procedures

Assist in monitoring the proper usage of the Learning Commons space

Assist in other areas of the Learning Commons as needed and appropriate

Work with the Director and other Learning Commons staff to develop meaningful evaluations of services and use data to inform decision making processes

Perform other duties as assigned that support the College mission and initiatives

Promote College mission, vision and values

Job Post Contact

Davidson-Davie Community College

336-249-8186 

Fax:  336-249-1933

hr@davidsonccc.edu