Duties may include, but are not limited to, the following:

• Type, process, and proofread a variety of reports, letters, memoranda, and statistical charts; type correspondence from rough drafts.

• Perform routine and complex general clerical work including filing, scheduling appointments, copying, and processing of information, including statistical analyses of a variety of data from research topics.

• Research complex problems and discrepancies in records, applications, transcripts, and institutional web pages and formulate alternative actions for consideration.

• Work with other departments to coordinate events, programs, and schedules; assist with the coordination of luncheons, meetings, conferences, and data collection efforts.

• Respond to complaints and requests for information on College and department policies, rules, procedures, and information from web pages.

• Operate a variety of standard office equipment including a computer, scanners, and copier equipment.

• Correspond and distribute information and files using the College’s networking system.

• Assist with registration and other customer service activities at centers and other off-campus and on-campus locations.

• Verify time sheets.

• Create and maintain office document control procedures that comply with the FTCC Writing Style Guide including use of the FTCC file naming convention for documents.

• Prepare required documentation for curricular and continued education courses to include: contracts, public service agreements, work orders, audio-visual requests, room requests, and purchase orders for supplies, equipment, and textbooks.

• Prepare and type brochures, flyers, handouts, and institutional web pages for general marketing purposes.

• Prepare class registration materials for records and registration office to include cover sheets, data forms, and group receipts.

• Assist in preparing and maintaining special reports and budget information for internal and external groups, agencies, and organizations.

• Perform related duties as assigned.