Part-time Success Coach (Grant Funded)

Part-time Success Coach (Grant Funded)


Fayetteville Technical Community College
2201 Hull Road
Fayetteville, NC 28303
Phone: 910-678-8400


College Pay Scale



Job Category

  • Professional

Application Period

Opens: Thursday, September 10, 2020
Closes: Wednesday, September 30, 2020

Target Start Date

Thursday, October 1, 2020

Expected Work Hours


Employment Type


Minimum Qualifications

Master’s degree from an accredited college or university with major course work in education, behavioral sciences or a closely related field with two years of increasingly responsible academic, career counseling, and admissions experience or other relevant instructional coaching responsibilities.

Preferred Qualifications


Position Description

Announcement Summary

Fayetteville Technical Community College is seeking qualified applicants to fill this part-time position. The Success Coach is a member of the Student Services Counseling/Admissions Team and is responsible for providing appropriate academic and transitional support to students in a holistic manner. The Success Coach will assist students with goal setting, motivation, college acclimation, career and degree choice, transfer assistance, and provide referrals to appropriate agencies on and off campus. The Success Coach will facilitate interaction between students and their academic advisors providing guidance through the educational journey. Qualified candidates will possess excellent computer skills, demonstrate evidence of flexible work experiences and willingness to change; open-mindedness, fairness and the ability to see multiple perspectives; a willingness to take risks, and willingness to accept responsibility for professional and personal growth.


Function as a team member within the Counseling/Admissions team as well as the Student Services and Academic Divisions.

Serve as an advocate for student success and career development by forging relationships between faculty, students, and staff members of the College.

Share in general departmental admissions duty and counseling responsibilities to include, but not limited to interpreting and applying College admission standards and policies in determination of student eligibility and standing.

Provide follow-up response for Early Intervention process with student and/or faculty/staff and serve as a liaison between student services and academics.

Provide career, personal, and crisis counseling to students and assist in making appropriate recommendations and referrals to local agencies.

Work with community partners and identify ways to collaborate.

Insure compliance and confidentiality with all policies and procedures of the College, NC Community College System, and applicable state and federal agencies.

Maintain the technical competencies necessary to the job function, think critically, and speak in public. Provide academic, vocational, personal, and social counseling support to students.

Refer students to outside community agencies as appropriate for guidance and support; coordinate internal support services including but not limited to tutoring, interpreting, note taking, male mentoring, college connections, success closet, and other student support endeavors.

Perform other duties as may be assigned by supervisor.

Have the Ability to:

Use a holistic approach to encourage and support students in defining their purpose. Assist students with developing realistic goals for student success along a career pathway that include degree mapping and career choice.

Guide students to reflect and act on the range of goals, interests, extracurricular activities, and passions available in higher education.

Use dialogue, inquiry, career assessment, goal setting, accountability, and general motivational techniques, to guide students toward realistic academic and career goals.

Work with students in a thought-provoking and creative process that inspires them to maximize their educational and professional potential.

Communicate clearly and concisely, both orally and in writing.

A student-centered customer service attitude is essential.

Strong personal and professional integrity, excellent verbal and written communication skills, and a strong commitment to promoting and cultivating a student-centered learning culture is critical.

A positive attitude with a real enjoyment of the challenge of working toward positive outcomes for both prospective and current students, the Admissions Team, the Student Service Division, and the College.

Knowledge of academic programs, career assessment instruments, and interpretation of such instruments as they apply to College degree, diploma, or certificate programs.

Goal setting and skill building techniques that focus on teaching self-advocacy and reflective thinking to prompt student success.

Relate to students with different cultural and social backgrounds.

Establish and maintain effective working relationships with students, faculty, and support staff to ensure student success.

Motivate and encourage students to persist despite educational and personal challenges experienced along the journey toward meaningful employment.

How to Apply


For a complete list of vacancies and to apply, please visit our employment website.

Job Post Contact

FTCC-Human Resources