Assist with information systems needs as directed on campus and off campus sites. Assist students, faculty and staff with software, hardware, network connection and Internet issues.  This assistance will be provided via phone, e-mail, in-person, remotely, and driving to locations.  Utilize ServiceNow an incident tracking system to record work requested and work being done.  Up to twenty-five (25) hours per week variable between the hours of 7:00 a.m. - 7:00 p.m.

Salary: $15.00 per hour.
Starting date: September 25, 2023
Closing date: September 5, 2023, or open until filled.
 

Minimum Qualifications:

Successful completion of CIS 110, CIS 115, or equivalent.  Requires ability to lift up to 25 pounds regularly and occasionally up to 50 pounds.  Ability to with or without accommodations crawl under desks, secure cabling, climb ladders, and push/pull utility carts.  Preferred A+ certification, or an IT degree.  The ability to navigate the College website, MS Office, ServiceNow, and Blackboard preferred.  Must have a valid drivers license and able to pass background check to obtain access and driving privileges for sites on Camp Lejeune and MCAS New River. 

Supplemental Information:

Official transcripts, including other documentation verifying all reported educational qualifications, are required.  Unofficial transcripts will be accepted for application purposes.  The successful candidate must provide official transcripts at his or her expense within thirty (30) days of being notified of selection.