PC Technician

PC Technician

Employer

Central Carolina Community College
1105 Kelly Drive
Sanford, NC 27330
Phone: 919-775-5401

Job Location

Sanford, NC

Salary/Grade

$33,627.00 - $48,927.00 Annually

Benefits

Full-time

Job Category

  • Technical/Paraprofessional

Application Period

Opens: Monday, March 4, 2019
Closes: Thursday, March 21, 2019

Target Start Date

Monday, April 1, 2019

Expected Work Hours

Mon-Thurs 7:45 a.m. to 5 p.m., Fri 7:30 to 3:30 p.m.

Employment Type

Full-time

Minimum Qualifications

  • Associate degree in related field (IST, Programming, PC Tech), AND
  • Valid NC Driver's License.

Preferred Qualifications

  • Previous experience with community college
     

Position Description

The PC Technician will support and maintain in-house computer systems, desktops, and peripherals. This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment while ensuring optimal workstation performance. The incumbent will also troubleshoot problem areas in a timely and accurate fashion, and provide end user training and assistance where required. Travel to multiple college sites is required.

Essential Duties:

PC Maintenance

  • Performs general maintenance tasks, troubleshoots and repairs computer systems and peripheral equipment throughout the organization.
  • Includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment while ensuring optimal workstation performance.
  • Identifies, researches, and resolves technical problems.
  • Responsible for preventive maintenance for all of the colleges' computers and peripherals.
  • Responsible for installation of all software for all faculty, staff, and classrooms.
  • Responsible for movement form documentation for all computers & peripherals.
  • Responsible for calling Manufacturer tech support for computer & peripheral repair, maintenance or returns.

 Customer Support

  • Provide assistance for the Helpdesk when needed.
  • Communicate with staff and faculty regarding hardware and software issues.

Other duties

  • Complete the annual five-hour staff development requirement.
  • Follow and support College activities, policies, and procedures.
  • Serve on College committees as assigned.
  • Performs additional tasks or duties as assigned by supervisor.

Job Post Contact

Central Carolina Community College Human Resources

1105 Kelly Drive, Sanford, NC  27540

(919) 718-7493

http://www.cccc.edu/employment