Position Description

 
Summary:
The People Operations Partner provides professional support in various functions of human resources at CFCC. This role is responsible for the following HR functional areas: Benefits & Leave Administration and Diversity, Equity, and Inclusion (DEI).  This position leads and advances CFCC’s college culture of diversity, equity, and inclusion.
 
Primary Responsibilities:

-Leads all employee benefits and leave of absence administration including retirement. 
-Serves as the DEI leader for CFCC
-Responsible for oversight of the DEI program including development training, leading initiatives to create and foster an open and inclusive environment at the college

Duties & Responsibilities (Essential Functions)

Benefits Administration/Employee Care:

• Administers benefits programs
• Processes changes to employee benefits, reconciles billing for employee benefits, communicates with vendors and employees regarding benefits.
• Organize annual optional benefits open-enrollment through inter-departmental coordination
• Administers Leave of Absence Programs including FMLA, Short-Term and Long-Term disability. Administers the Shared Leave Program.
• Tracks and identifies ACA eligibility; process ACA 1094 and 1095 forms
• Coordinates employee benefits and health fair
• Administers TSERS retirement program
  1. Processes retirement and disability paperwork. 
  2. Conducts retirement consult meetings with employees and exit interviews with separating employees
• Acts in an official capacity as a “Health Benefit Representative” (HBR for the NC State Health Plan)
• Maintain relationships with the benefit broker(s) of record and ensure online benefit enrollment systems are working effectively with the Payroll/HRIS system
• Maintains and files employee correspondence, benefit files, and other records

Diversity, Equity, and Inclusion:

• Leads efforts to develop and sustain an organizational culture of belonging, inclusive excellence, and employee care through employee development, performance development, and organizational communication
•  Lead, support, implement and promote CFCC’s DEI strategic plan.
  1. Monitor CFCC’s DEI progress and action plan
     • Identify goals, gaps, and plans of action to achieve metrics 
     • Create roadmap for initiatives to ensure a sustainable DEI program throughout the college
• Collaborate with colleagues to build, encourage, and incorporate DEI competencies and/or programs across the college
  1. Plans and deliver communications for DEI activities and events with employees, administrators, community partners, etc. May assist is planning activities/events 
• Develops and delivers training to employees on a variety of DEI subjects 
• Collaborates with marketing on DEI materials and related branding documents 
• Collaborates with Student Success Diversity Coordinator for campus-wide activities 

Other Responsibilities: 

• Assists with a variety of special HR projects as needed
• Assists HR Team with compliance reporting and data management as needed
• Serves on and/or leads various committees as requested
• Collaborate with other NC Community Colleges to learn best practices. 
• Serves as a back-up to the HR Director.
• Other duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES

• An understanding of the complexity and multiple dimensions of DEI
• Demonstrated leadership in the creation and delivery of campus and community-wide DEI and cultural competency 
• Effective teaching & learning theories
• Excellent presentation skills
• Ability to work in a diverse environment and with diverse populations, both internally and externally
• Able to conduct research, analyze information and data and present findings in a concise format, including analyzing and interpret policies, practices and procedures;
• Requires attention to detail with strong written and verbal communications skills, including relationship management. 
• Knowledge of customer service principles
• Great innovative/creative mentality with the ability to identify areas of improvement and create solutions that improve processes and/or efficiency
• Creative problem solver and solution oriented
• Strong team player but also work effectively independently
• Knowledge of federal and state wage and salary laws and regulations; survey methodology;

Qualifications

Minimum Qualifications

• Bachelor’s Degree from a regionally accredited institution in Human Resources or related field. 
• Minimum of 3 years’ experience in human resources, with working knowledge of employee benefits, employee wellness, work culture, and employment laws, such as EEO, FLSA, ADA, FMLA, and other federal, state, and local regulations. 
• Minimum of 3 years’ leading DEI initiatives and programs
• Experience in developing and implementing professional development and DEI strategies. 
• Proficient in HRIS and ATS systems

Preferred Qualifications

• Advanced Degree from a regionally accredited institution in Human Resources or related field. 
• 5 plus years’ experience in human resources Knowledge of NC Labor and Employment laws is preferred, with working knowledge of employee benefits, employee wellness, work culture, and employment laws, such as EEO, FLSA, ADA, FMLA, and other federal, state, and local regulations. 
• 3 plus years of experience leading formal DEI training and or programs. 
• NC Retirement System and State Health Plan knowledge and experience
• HR experience within a Higher Education work environment

Supplemental Information

• This position REQUIRES UNOFFICIAL TRANSCRIPTS AND/OR TRAINING CERTIFICATIONS be submitted in addition to the application. Please have these documents ready to upload when applying.
   
• Candidates are required to submit OFFICIAL TRANSCRIPTS for all degrees obtained prior to their first day of work or hire date. If the highest level of education is a High School diploma or equivalent, proof of completion is required.
   
• Candidates who have obtained their education outside of the US and its territories must have their academic degree(s) validated, at their own expense, by an outside credential evaluation service as equivalent to the Baccalaureate or Master's degree conferred by a regionally accredited college or university in the United States.  
   
• This is NOT a remote or hybrid position.