Program Accountability Specialist

Program Accountability Specialist


Alamance Community College
1247 Jimmie Kerr Road
Graham, NC 27253
Phone: 336-506-4222

Job Location

Dillingham Campus, Burlington, NC


Depends on qualifications


Full Time Benefits

Job Category

  • Clerical

Application Period

Opens: Monday, March 6, 2023
Closes: Friday, March 24, 2023

Target Start Date

Monday, May 1, 2023

Expected Work Hours


Reports to

VP of Workforce Development

Employment Type

Full Time

Minimum Qualifications

  • Associate Degree in Business Administration, Office Administration or related field from a nationally accredited institution; 
  • minimum two years administrative work experience in higher education
  • Knowledge and Skills
    1. Excellent interpersonal skills; ability to communicate appropriately with faculty and the campus community.
    2. Excellent computer skills, including database, spreadsheet, and work processing applications.
    3.  Excellent math skills.
    4. Skill in problem solving and working in a team environment.
    5. Skill in record-keeping, including the ability to establish and maintain filing system.
    6. Skill in task organization and prioritization.
    7. Flexible work schedule.


Criteria: Superior organizational skills. Excellent interpersonal skills. Proficient in phone etiquette. Ability to communicate with a diverse population. 


    Preferred Qualifications

    Preferred Qualifications

    • Knowledge of Data Management Systems utilized by NCCCS 
    • Knowledge of Required Reporting required by NCCCS

    Position Description

    The Program Management and Accountability Specialist for workforce development (non-credit) maintains all aspects of workforce development program management, to include records and compliance procedures. The individual works to facilitate all workforce development accountability and compliance responsibilities for data provided to North Carolina Community College System (NCCCS) per State Board of Community College Code (SBCCC).



    • Establish and maintain an accurate system of compiling non-credit course and program documentation for Institutional Class Reporting (ICR) and compliance review procedures and reports
    • Coordinate, prepare and submit the non-credit term ICR
    • Prepare non-credit and credit documentation for compliance review
    • Process and maintain compliance review reports and make adjustments to ICR when necessary based on SBCCC and disseminate adjustments accordingly
    • Maintain and revise off-campus locations for non-credit courses and programs
    • Provide record management training to directors, coordinators, deans and Vice President per SBCCC guidelines
    • Oversee registration and grading of non-credit sections
    • Monitor numbered memos and colleague patches that impact workforce development 
    • Perform non-credit course maintenance; import the courses from NCCCS; set up the courses by assigning the next available course code and maintaining the courses as they are obsoleted, modified, etc.
    • Monitor class visitation accountability plan by assigning class visits to the appropriate individuals
    • Compile and report findings of class visitation semester report to coordinators, Vice President of Workforce Development, President and Board of Trustees
    • Visit non-credit classes
    • Verify instructional hours on class rosters and adjust where applicable
    • Assist with preparation of non-credit schedule 
    • Process course and program change forms
    • Facilitate all processes to submit NCCCS reports
    • Provide internal reports and data analysis to coordinators and Vice Presidents
    • Assist institutional research with workforce development student success reports
    • Assist institutional research with cost analysis of workforce development programs
    • Assist with maintaining required documentation for the NCCCS curriculum standards
    • Serve on institutional committees
    • Perform other related duties as assigned

    How to Apply

    All relevant full- and part-time work experience related to the position should be included on the application, including start and end dates.

    An ACC on-line application MUST be fully completed for consideration, which includes a required letter of interest and transcript attachment. Resume attachments are welcome but will not be accepted in lieu of complete application.  Transcript MUST be scanned and attached in order to be considered for this position! 

    Here is the link to apply:

    Job Post Contact

    Nicole Rone

    HR Specialist

    Alamance Community College