Program Developer  is a multi-campus  position. 

Overview of Department:

Public Safety - Emergency Medical Services Education (EMS) and Fire Service Training  is responsible for providing initial education as well as continuing education to EMS providers and fire departments within our service area.  Our staff must be actively involved with local first responder agencies to ensure that Central Piedmont Community College delivers the highest level of training to our emergency services personnel to provide an excellent level of service to the citizens of Mecklenburg and surrounding counties.  

General Function

Plan and organize the instructional activities of an assigned program area; provides responsible staff support to the administrator; manages the activities of CCE Instructors and staff; interfaces with external customers to determine training needs.

Characteristic Duties and Responsibilities

1.    Assists the administrator in developing planning, implementing and administering goals and objectives of the assigned area.

2.    Recruits, interviews, recommend trainers/instructors/staff and provides orientation for assigned area; monitors and evaluates trainer/instructor/staff performance.

3.    Prepares documentation for the origination of classes; schedule dates, rooms and trainers/instructors; Proofs class schedule for accuracy.

4.    Monitors course offerings and recommends additions, changes, deletions to keep program/area current; coordinates the development of course outlines and materials in assigned area.

5.    Assists in the initiation of marketing of assigned program areas; recruits students; Works with marketing staff to design marketing materials and literature for distribution to potential students; makes presentations to schools, organizations and agencies.

6.    Provides administrative assistance to immediate supervisor; develops prepares and presents recommendations and reports; coordinates activities with other program areas.

7.    May teach courses within the assigned area; demonstrates high degree of skill in teaching; models effective teaching techniques for trainers/instructors.

8.    Advises students on a variety of learning and administrative matters; assesses students in training needs for program/area; suggests alternate courses of action.

9.    Identifies qualified persons to serve on advisory committees and recommends to administrator; Meets with advisory committee and follows up on recommendations; submits committee meeting minutes.

10.  Reviews need for equipment, supplies and instructional materials and recommends purchase.

11.  Ensures program accreditation, certification and licensure; represents the program and college at meetings of professional organizations.

12.  Ensures the submission of initial employment forms for employees.

13.  Receives approval of designs for sale presentations and delivers them to business and industry. 

14.   Maintains relationship with Medic, Charlotte Fire Department, Mecklenburg County First  Responder Agencies and Charlotte Area Hospitals to provide students with the best possible educational experience and local agencies meet their training needs.

15.  Enters initial EMT, EMT refresher, initial paramedic and paramedic refresher into the North Carolina Office of Emergency Medical Services (NCOEMS) credentialing system.  Enters all certification courses and reports all student outcomes to the North Carolina Office of State Fire Marshal (NCOSFM).

16.  Evaluates and recommends textbooks for assigned program area.  Coordinates the program’s textbook supply with the CPCC bookstore.

Knowledge, Skills, Abilities and Characteristics

·         Knowledge of the policies and procedures of the North Carolina office of State Fire Marshal related to fire service training and education is desired  

·         Principles and practices of program management.

·         Methods and techniques of program development and evaluation.

·         Principles of supervision including employee training and performance evaluation.

·         Principles and practices of grant proposal preparation.

·         Principles and practices of financial record keeping.

·         Methods and techniques of program marketing and publicity.

·         Computer technology and application. (to include Word, Excel and Internet applications)

·         Oral and written communication skill..