Program Director, Emergency Medical Science

Program Director, Emergency Medical Science


Pitt Community College
1986 Pitt Tech Road
Winterville, NC 28590
Phone: 252-493-7200

Job Location

Main Campus, Winterville, NC


Depends On Qualifications


State of NC Full Time Benefits

Job Category

  • Executive/Administrative/Managerial

Application Period

Opens: Thursday, November 2, 2023
Closes: Sunday, December 3, 2023

Target Start Date

Wednesday, January 3, 2024

Expected Work Hours


Reports to

Dean of Health Sciences

Employment Type

Full-Time Position

Minimum Qualifications

Minimum bachelor’s degree from a regionally accredited college or university; North Carolina or National Registry Paramedic Certification; and North Carolina Office of EMS Level II Paramedic Instructor credential. Minimum of four years of experience as an EMS professional including field experience in the delivery of out-of-hospital emergency care; minimum of two years of teaching experience, preferably with an EMS curriculum or continuing education program. Must be approved by the Pitt County EMS Medical Director to practice in Pitt County.

Preferred Qualifications

Physical Requirements:   Requires the ability to operate a variety of types of office, instructional, and medical equipment including computer, copier, calculator, audio-visual equipment, etc. Requires the ability to exert up to twenty five pounds of force occasionally and/or a negligible amount of force frequently and to frequently lift, carry, push, pull, or otherwise move objects.  Physical demands are in excess of sedentary work. Requires the ability to walk, stand, stoop, reach, crouch, kneel, finger, grasp, etc. for extended periods of time.  Must be able to lift and/or carry weights of approximately sixty pounds.  Requires the ability to perceive attributes of objects such as size, shape, temperature, or texture by means of receptors in skin, particularly those of the fingertips.


Data Conception:   Requires the ability to compare and/or judge the readily observable functional, structural, or compositional characteristics (whether similar to or divergent from obvious standards) of data, people, or things.


Interpersonal Communication:   Requires the ability of speaking and/or signaling people to convey or exchange information, including the giving and receiving of instructions, assignments, or directions.


Language Ability:   Requires the ability to read a variety of electronic and hard-copy documents, reports, and forms such as manuals, student handbook and catalog, various texts, etc.   Requires the ability to prepare various documents and reports such as lesson plans, grade/evaluation reports, attendance reports, book orders, budgets, assessment plans, etc., using the proper format, punctuation, spelling and grammar.  Requires the ability to communicate with others with poise, voice control, and confidence.  Requires the ability to be conversant in the theory, principles, and methods of effective and persuasive speaking, voice and diction, phonetics, and discussion and debate.


Intelligence:   Requires the ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems, deal with nonverbal symbolism in its most difficult phases, deal with a variety of abstract and concrete variables, and comprehend the most abstruse classes of concepts.  


Attention: Requires the ability to demonstrate good selective, sustained, alternating, and divided attention when interacting with others.


Verbal Aptitude:   Requires the ability to record and deliver information, explain procedures, and follow verbal and written instructions.  


Numerical Aptitude:   Requires the ability to utilize mathematical formulas to add, subtract, multiply, and divide; determine percentages and decimals; determine time and weight; apply algebraic principles; and utilize descriptive statistics.


Form/Spatial Aptitude:  Requires the ability to inspect items for proper length, width and shape.


Motor Coordination:   Requires the ability to coordinate hands and eyes rapidly and accurately when utilizing a variety of equipment including automated office equipment, instructional equipment, medical equipment, etc.  


Manual Dexterity:   Requires the ability to handle a variety of items including office equipment, medical equipment, control knobs, switches, etc.  Must have high levels of eye/hand/foot coordination.


Visual Acuity: Requires the ability to have close visual acuity to perform activities such as preparing and analyzing data and figures, viewing a computer terminal, expansive reading, visual inspection involving small defects, small parts and/or operation of equipment, using measurement devices, etc. 


Color Discrimination:   Requires the ability to differentiate colors and shades of color.


Interpersonal Temperament:   Requires the ability to deal with people beyond giving and receiving instructions.    Must be adaptable to performing under high stress when confronted with an emergency.


Physical Communication:  Requires the ability to talk and hear (talking - expressing or exchanging ideas by means of spoken words; hearing - perceiving nature of sounds by ear).


                                                                    PERFORMANCE INDICATORS


Knowledge of Job:  Demonstrates thorough understanding of and commitment to the mission and philosophy of the North Carolina Community College System and the mission and goals of Pitt Community College, the Health Sciences Division, and EMS Program. Demonstrates knowledge of trends and best practices in EMS education; principles of adult education and student-centered learning activities; curriculum development, administration, planning, coordination, and delivery; federal, state, and/or local policies, rules, regulations, and standards as they apply to EMS education; accrediting body, regulatory agency, and/or legal requirements as they relate to EMS education; OSHA standards as they apply to health sciences educational environments; modern instructional technology; and leadership styles and group dynamics. Demonstrates proficiency with use of email, word-processing, spreadsheets, databases, presentation software, and Internet.


Quality of Work:  Achieves a standard of excellence while consistently seeking ways to improve outcomes. Maintains high standards of accuracy in exercising essential job functions despite pressing deadlines. Regularly produces accurate, thorough, and professional work. Exercises immediate remedial action to correct any deficiencies that occur within areas of responsibility. 


Quantity of Work:  Maintains effective and efficient output of all duties and responsibilities as described under essential job functions. Avoids getting bogged down in unnecessary details. Demonstrates the ability to manage multiple projects and is able to determine project urgency in a meaningful and practical way. 


Dependability:  Takes personal responsibility for performing essential job functions with little oversight. Assumes responsibility for performing essential job functions timely, accurately, and consistently. Completes assigned work on or before deadlines in accordance with directives, policies, standards, and prescribed procedures.   


Attendance:  Attends work regularly and adheres to college policies and procedures regarding absences and tardiness.  Provides adequate notice to supervisor with respect to leave requests. Adjusts schedule as needed to meet the needs of the college.


Initiative and Enthusiasm:  Maintains an enthusiastic, self?reliant, and self?starting approach to complete essential job functions.  Strives to anticipate work to be done and initiates proper and acceptable direction for the completion of work with a minimum of supervision and instruction. Undertakes additional responsibilities as needed. 


Judgment:  Makes sound decisions based on fact rather than emotion. Analyzes problems skillfully and uses logic to reach solutions. Implements decisions in accordance with prescribed and effective policies and procedures and with a minimum of errors.   Seeks expert or experienced advice and researches problems, situations and alternatives before exercising judgment.


Cooperation:  Supports a positive team environment and influences others to be excited and committed to furthering the mission of the college. Builds constructive working relationships characterized by a high level of acceptance, cooperation, and mutual respect. Seeks opinions and feedback before decision making process is complete. Responds positively to instructions and directives and questions such instruction and direction when clarification is needed. Offers suggestions and recommendations to encourage and improve cooperation between all employees and departments within the college. 


Relationships with Others:  Establishes and maintains effective, civil, and respectful interpersonal relations throughout the college and community so as to maintain good will toward the college and to project a positive image. Works harmoniously with others to get the job done. Shares knowledge with others for mutual and college benefit.  Contributes to maintaining high morale among all college employees.   


Coordination of Work:  Plans and organizes daily work routine.  Establishes priorities for the completion of work in accordance with sound time?management methodology.  Avoids duplication of effort.  Estimates expected time of completion of elements of work and establishes a personal schedule accordingly.  Attends meetings, planning sessions and discussions on time.  Implements work activity in accordance with priorities and estimated schedules.  Maintains a calendar for meetings, deadlines, and events.


Safety and Housekeeping:  Adheres to all safety and housekeeping standards established by the college and various regulatory agencies.  Takes personal responsibility to ensure standards are not violated.   Maintains a clean and orderly workplace. Takes appropriate action when faced with unsafe or emergency situations. 


Creativity:  Regularly seeks new and improved methodologies, policies and procedures for enhancing college effectiveness.  Employs imagination and creativity in the application of essential job functions. Able to challenge conventional practices and is not adverse to change. 


Human Relations:  Strives to develop and maintain good rapport with others.  Listens to and considers others’ suggestions and complaints and responds appropriately.  Maintains the respect and loyalty of others.


Communication: Writes and speaks effectively. Demonstrates openness and honesty. Conveys ideas and facts orally and in writing using language the audience or reader will best understand. Understands and learns from what others say. Asks appropriate questions to ensure understanding. Explains reasoning behind own opinions and decisions. Utilizes consideration and tact when offering opinions. Exercises a professional approach with others using all appropriate tools of communication. 


Problem Solving: Anticipates and resolves difficult or complicated challenges. Frames problems before trying to solve them. Shows insight into the root-causes of problems. Generates a range of solutions and courses of action with benefits, costs, and risks associated with each. Thinks “outside the box” to find options. Evaluates the chosen course of action after it has been implemented to determine its worth and impact. Maintains composure in highly stressful or adverse situations. Provides direction in crisis situations. Seeks assistance as needed.


Flexibility: Remains open-minded and changes opinions on the basis of new information. Performs a wide variety of tasks and changes focus quickly as demands change. Adapts to varying customer needs. 


Attention to Detail: Is alert in a high-risk environment. Follows detailed procedures and ensures accuracy in documentation and data. Organizes and maintains a system of records. 


Support of Diversity: Helps to create a work environment that embraces and appreciates diversity. Treats all people with respect. Treats all people fairly without regard to race, sex, color, religion, or sexual orientation.  Values and considers diverse perspectives and ideas. 


Ethics and Integrity: Demonstrates behaviors consistent with professional code of ethics. Demonstrates honesty, personal integrity, and trustworthiness and ability to maintain confidentiality. 


Planning:  Coordinates ideas and resources to achieve goals. Seeks and uses others’ input about critical actions, timelines, sequencing, scope, methodology, expected outcomes, and priorities. Sees potential challenges and opportunities and adjusts plans based on input. Creates realistic schedules for projects and follows them. Evaluates progress against schedule and goal. Monitors and evaluates social, fiscal, and political trends that affect the plan. Prepares strategies to deal with problems or drastic changes. Evaluates proposed actions and timelines against the college mission. 


Organizing:  Organizes own work and that of supervisees effectively.  Ensures supervisees know what results are expected of them and are regularly and appropriately informed of all college matters affecting them and/or of concern to them. 


Staffing:  Works with Human Resources to select and recommend employment of qualified faculty and/or staff. Ensures employees are appropriately oriented and trained. Works to improve employee performance by encouraging opportunities for professional development.  


Leading: Provides direction, motivation, and sets an example through open communication and modeling best practices. Demonstrates a clear and comprehensive understanding of the principles of effective leadership and how such principles are to be applied. Provides a work environment which encourages clear and open communication. Provides adequate feed?back to employees so that they know whether their performance levels are satisfactory. Commends and rewards employees for outstanding performance yet does not hesitate to take disciplinary action when necessary.  Exercises enthusiasm in influencing and guiding others toward the achievement of college goals. 


Controlling:  Provides a work environment which is orderly and controlled. 


Delegating:  Assigns responsibilities to supervisees as necessary and/or appropriate in order to meet goals, enhance their abilities, build confidence on the job, and assist them in personal growth.  Has confidence in supervisees to meet new or additional expectations.


Decision Making: Makes timely and informed decisions that take into account the facts, goals, constraints, and risks. Uses discretion and judgment in developing and implementing courses of action.  When a particular policy, procedure, or strategy does not appear to be achieving the desired result, moves decisively and definitively to develop and implement alternatives. Seeks guidance as needed.


Policy Implementation:  Has a clear and comprehensive understanding of college policies.   Adheres to those policies in the discharge of essential job functions and ensures the same from supervisees.


Policy Formulation:  Keeps abreast of changes in operating philosophies and policies of the college and continually reviews department and/or division policies in order to ensure that any changes in college philosophy or practice are appropriately incorporated.  Also understands the relationship between operating policies and practices and department morale and performance.  Works to see that established policies enhance same.



Position Description

The Program Director for EMS provides leadership to the EMS Program and is responsible for planning, implementing, coordinating, evaluating, and supervising all instructional and related program management activities. Reports to the Dean of Health Sciences.

Plans, executes, and evaluates annual program goals, outcomes, and related activities based on the needs of the program, division, and college.

Ensures that the program and curriculum offerings are in full compliance with the requirements for accreditation, certification, and other standards stipulated by appropriate external agencies. 

Establishes program policies and procedures, including but not limited to, those related to program admission, progression, graduation, clinical placement, grading and evaluation, and student conduct.

Prepares and submits complete, correct, and timely reports, as required. 

Maintains effective communications within the department through regular meetings with full-time and/or adjunct faculty and by means of written communications, utilization of committees, and/or other group management strategies.

Develops and maintains productive relationships with businesses, industries, medical facilities, and other organizations in the community which are pertinent to the program and prospective graduates and with which the college may hold contracts, other agreements, or arrangements. 

Ensures contracts and agreements pertinent to the program are current and provisions are met.

Organizes and maintains an effective advisory committee system in support of the program.  

 Instructional Management and Supervision: 

Develops, reviews, revises, and distributes all programs of study, course syllabi and outlines, and other curriculum information, including copies required for publication. 

Develops, reviews, revises, and evaluates program curriculum and instruction, facilitating innovation in curriculum and instructional development. 

Facilitates ongoing program assessment and review; focuses on the design and improvement of educational experiences to enhance student learning and program excellence.

Prepares and processes semester offerings and class schedules which meet the requirements of the program and the needs of the students, ensuring that the instructional resources of the program are being utilized efficiently and effectively and that the program mission is being met. 

Supervises and evaluates the operation of all classes being conducted within the assigned function of the program, including visitations for day, evening, weekend, and/or off-campus classes, clinical practicums, and other instructional activities.

Ensures that accountable instruction is being provided within the program at all times: faculty are on time and prepared for class, all classes are properly covered, instruction is conducted as scheduled, and course and program requirements are being met. 

Oversees testing, evaluation, and remediation procedures and activities. 

Recommends, implements, and enforces academic policies and procedures, administrative rules and regulations, and other controls intended to maintain order and the highest standards of instruction. 

Personnel Management: 

Ensures all faculty are appropriately qualified. 

Assigns, supervises, and evaluates all faculty.

Ensures that individual faculty schedules are developed and fulfilled within the program, including adequate provisions for teaching loads, office hours, student advisement, registration, committee work, and other instructional activities. 

Provides for the professional development needs of all faculty. 

Maintains and updates current job descriptions for all faculty; updates personnel information in human resources for all faculty as needed.

Facilitates faculty searches; recommends the appointment of faculty.

Provides orientation for and mentoring of new faculty. 

Requests contracts for adjunct faculty. 

Supervises, processes, and maintains records of leave requests, absentee reports, and related documentation for all faculty. 

Financial Management: 

Identifies resource needs of the program, including but not limited to, personnel, equipment, supplies, and facilities; maintains an inventory of equipment and supplies; assists in physical security of resources.   

Prepares budget requests; administers the program budget effectively and efficiently, regularly monitoring status of expenditures. 

Ensures all equipment is maintained and serviced properly; coordinates the maintenance of labs and special facilities.

Other Duties:

Teaches a minimum of 9 to 15 contact hours per week in a flexible schedule as determined by the needs of the program and as approved by the division dean. Release time may be approved by the division dean as needed.

Participates in student recruitment, advising, and registration. 

Enforces academic policy and procedures at all times; complies with all institutional rules and regulations pertinent to classroom, laboratory, and/or clinical instruction and general employment.

Maintains posted office and on-campus hours sufficient to fulfill all contracted duties and individual professional obligations, as well as meet the needs of the program, division, and college.

Maintains complete office and student records as needed; processes and/or submits reports, forms, schedules, and all other required paper and electronic documentation in a timely, efficient manner, checking for the accuracy, correctness, and completeness of all data. 

Participates in student disciplinary proceedings and grievance procedures.

Represents the program, division, and college in institutional assignments, community affairs, and professional activities; upholds such involvement among faculty.

Participates in program, divisional, and institutional meetings, committees, and other announced activities.

Fulfills committee assignments and other special appointments within the college and community, and otherwise, gives appropriate support to college endeavors.

Attends in-service training and other professional development opportunities, including attendance at off-campus activities, as feasible, to stay current with developments in the field of instruction and strengthen leadership and management skills.

Keeps all sensitive information protected and strictly confidential; maintains confidentiality in accordance with college, FERPA, and HIPAA requirements.

Maintains proper communication and supportive relationships at all times with all work units of the division, college, and designated clinical agencies, providing assistance to them in carrying out their respective functions and securing their cooperation for the program operations.

Completes duties and responsibilities in compliance with college standards, policies, and procedures.

Attends the workplace regularly, reports to work punctually, and follows a work schedule that meets the needs of the program, division, and college.

Assumes other necessary responsibilities and performs additional tasks as assigned in meeting the needs of the program, division, and college.

Upholds the principles of professionalism and displays a professional image and good character at all times. 

Normal Working Hours:  A minimum of a 40-hour work week is required as determined with the supervisor to allow the employee to fulfill the essential job functions, which may include occasional evening and/or weekend hours. Faculty are required to show a minimum of 30 hours on campus on their official teaching schedules. It is understood that the remaining 10 hours of the 40-hour work week may be fulfilled at the workstation and time most appropriate to the faculty in completing their instructional assignments. It is further understood that the faculty may be required to be on campus beyond the officially scheduled 30 hours to meet the needs of the program, division, and/or college at the discretion of their supervisor and/or division dean.

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