Program Director, Emergency Medical Services (Staff)

Program Director, Emergency Medical Services (Staff)


Rockingham Community College
215 Wrenn Memorial Road
Wentworth, NC 27375
Phone: 336-342-4261

Job Location




Commensurate with experience


Full-Time Benefits

Job Category

  • Professional

Application Period

Opens: Monday, June 10, 2024
Closes: Sunday, September 1, 2024

Target Start Date

Sunday, September 1, 2024

Expected Work Hours

M-Th 8am - 5pm, F 8am - 3pm

Employment Type


Minimum Qualifications

  • Bachelor's degree in Emergency Medical Services, Emergency Management, or other field from a regionally accredited institution.
  • NCOEMS Level II EMS instructor or eligible to obtain within six (6) month employment.
  • Basic Life Support (BLS) instructor, Advanced Cardiac Life Support (ACLS) instructor, Pediatric Life Support (PALS) instructor or eligible to obtain six (6) months of employment.
  • Licensing Requirement: EMT-Paramedic

Preferred Qualifications

  • Master's degree in Emergency Medical Services, Emergency Management, or other field from a regionally accredited institution.
  • Currently hold NCOEMS Level II EMS Instructor Certification.
  • Currently hold BLS, ACLS, and PALS Instructor Certification.
  • Currently hold Prehospital Trauma Life Support (PHTLS) Certification
  • National Registry Certified EMT-Paramedic

Position Description

The Program Director for Emergency Medical Services within the division of Health Sciences and Public Services Technologies, is responsible for supervision, planning, management and evaluation of the department's programs and courses within the areas of study related to assigned area of responsibility in collaboration with the Dean. The Director will maintain a teaching load to maintain relevancy in teaching and learning. This position will ensure the coordination and management of program operations following policies and procedures within the Division and the College. They will work in collaboration with both internal and external partners to facilitate educational opportunities and curriculum development relevant to workforce needs. 

Department Chairs/Program Directors are expected to perform all aspects of program management and instruction-related duties in a timely manner and in accordance with the mission, policies, and procedures of the College, the North Carolina Community College System, and with appropriate accrediting entities where applicable. Department Chairs/Program Directors are also responsible for providing placement, advising, follow-up support services and performing other duties as assigned. 

Individual must be available day, evenings and weekends and maintain Paramedic/Instructor credentials as required by North Carolina Office of Emergency Medical Services (NCOEMS).


Job Duties

Program Coordination

  • Supporting and maintaining programmatic approval and accreditation.
  • Researching and recommending for approval program advisory committee members to the administration following established policy and procedure.
  • Interacting with the program advisory committee to determine state-of-the-art practices, procedures, and equipment related to maintaining an up-to-date instructional program that would be valued and needed by the employers in the RCC service area.
  • Providing leadership with the research and development of information necessary to teach the appropriate courses to the students of RCC.
  • Monitoring professional information sources to determine trends and innovations in one's field that lend themselves to integration into the instructional program.
  • Planning and organizing the curriculum as approved by the RCC Board of Trustees, the North Carolina Community College System (NCCCS), and other accrediting and regulatory entities.
  • Developing, with other program faculty and appropriate administration, program level competencies that outline expected student learning outcomes.
  • Providing leadership in the development of appropriate assessments of established learning outcomes for courses taught in the program.
  • Ordering textbooks, instructional materials, and supplies as needed for instruction following established procedures.
  • Developing and recommending class schedules cooperatively with other departments and divisions of the college and submitting to the appropriate Dean.
  • Identifying and/or recommending equipment needed to teach the competencies prescribed in the approved curriculum by the RCC Board of Trustees, the NCCCS, and accrediting and regulatory entities.
  • Maintaining compliance with established NCCCS performance measures, national benchmarks, etc. for the appropriate curriculum as prescribed by the NCCCS and accrediting and regulatory entities.
  • Coordinating employment of part-time faculty to teach courses as needed in his or her assigned program.
  • Developing a departmental budget for assigned program to the appropriate Dean.
  • Developing bid specifications for instructional equipment, materials, and supplies for the assigned program.
  • Monitoring departmental expenditures to ensure expenditures are within the financial resources allocated to the program.
  • Complying with Fiscal Management System policies and procedures.
  • Researching, organizing, developing, and recommending credit and non-credit programs of study as directed.
  • Participating in and providing counsel for institutional planning and development activities.
  • Providing assistance in planning for facility space utilization.
  • Identifying and recommending appropriate programs, projects, and initiatives.
  • Providing assistance for the planning and implementation for academic resources and tutorial support services.
  • Developing and recommending policies for the operation of the division.
  • Reviewing and recommending to the division deans the employment, retention, and transfer of professional and support personnel for the division's programs for the college.
  • Contributing to the development of the appropriate sections of the Student Catalog/Handbook, Instructional Procedures Manual, and other official publications of the community college service area.
  • Organizing and directing the work of faculty and staff.
  • Interpreting the mission, educational philosophy, and vision statements of the service area to faculty and staff.
  • Maintaining compliance with established performance measures for division programs with the NCCCS and other accrediting and regulatory entities.
  • Securing all personnel file data and forms required by the Administrative, Student Development, Facilities and External Affairs.


  • Identifying and/or developing instructional materials needed to teach the program competencies prescribed in the approved curriculum by RCC, the NCCCS, and other accrediting and regulatory entities.
  • Developing course syllabi that outline clear and appropriate student learning outcomes and expectations that reflect program competencies.
  • Implementing and providing effective instruction that demonstrates appropriate knowledge in specialized field/discipline in accordance with best practice literature.
  • Implementing and providing effective instruction that demonstrates appropriate knowledge in specialized field/discipline in accordance with best practice literature.
  • Demonstrating the effective use of pedagogical methods to meet various student learning styles.
  • Administering appropriate assessment and/or testing to measure student learning outcomes in courses.
  • Maintaining appropriate classroom standards that include the effective management of students in the classroom and the management of classroom and lab facilities.
  • Providing timely and accurate reports including 10% reports, grade reports, and other required reports related to instruction.
  • Maintaining posted office hours in accordance with requirements outlined in the faculty workload policy.
  • Recruiting students for respective program and other programs at RCC.
  • Serving as an academic advisor to students with advising responsibilities in the assigned program relative to course requirements, expectations, and completion standards.
  • Participating in the college's registration and orientation sessions as assigned.
  • Maintaining student files within the department as required by the accreditation agency and state and/or local policy.
  • Referring students to Student Development personnel for guidance, counseling, and resource assistance following prescribed procedures on an as needed basis.
  • Coordinating retention strategies with the appropriate program faculty, other Department Chairs, Program Directors, appropriate administration, and Student Development personnel to maximize student retention.
  • Providing assistance and information for student follow-up reports and demographics as required by state or local policy and/or reports.
  • Sponsoring and supporting program enrichment activities, particularly student organizations.
  • Attending meetings, conferences, seminars, briefings, and training sessions to expedite the business of the college.
  • Attending institutional functions such as graduation, faculty/staff recognition ceremonies, etc. that promote the collegiate life.
  • Serving on local, state, regional and/or national committees upon request and/or approval from the administration.
  • Serving on college committees as assigned to expedite college business and to be involved in the decision-making process of the college.
  • Exhibiting a personal and professional attitude that reflects positively upon the individual and the public perception of the community college.
  • Participating in the activities of the Southern Association of Colleges and Schools Commission on Colleges as required.

Institutional Support

  • Working a minimum of a 38-hour workweek in accordance with policies outlined in the Instructional Procedures Manual.
  • Assisting with the implementation and enforcement of all official policies and procedures of RCC.
  • Evaluating department faculty in accordance with the faculty evaluation policies and procedures outlined in the Employee Handbook.

Professionalism/Public Relations

  • Stimulating and influencing innovation and creativity at all levels within the organization.
  • Supporting the professional and personal development of all employees in the division.
  • Serving as a role model and advocate for high quality instruction and assessment with faculty and staff.
  • Participating in activities that promote and enhance the college's image among its various publics.

Performing other duties as assigned by the Division Dean, Vice-President for Academic Affairs and/or the President of Rockingham Community College.

How to Apply

To be considered for this position, please complete an online application at

Job Post Contact

Joy Chappell
Director of Human Resources
(336) 342-4261, ext. 2265