Program Quality and Accountability Coordinator

Program Quality and Accountability Coordinator


Wayne Community College
3000 Wayne Memorial Drive
Goldsboro, NC 27534
Phone: 919-735-5151

Job Location

Goldsboro, NC


$28,056 - $35,070


State of NC Benefits

Job Category

  • Professional

Application Period

Opens: Thursday, January 10, 2019
Closes: Friday, February 1, 2019

Target Start Date

Thursday, February 21, 2019

Expected Work Hours

Full-time, M-F

Reports to

Transitional Programs for College and Career Director

Employment Type

Full-time, 12 months

Minimum Qualifications

Bachelor’s degree in Education, Business Administration, Information Technology or closely related field; three years of experience in Literacy Programming and a NC Basic Skills Faculty Core Credential are required.  Candidates must have experience teaching adults and in curricula program compliance, planning, accountability, and familiar with North Carolina Adult Content Standards.  The ability to leverage technology in the delivery of instruction; demonstrate proficiency in Microsoft Office and Google; with strong interpersonal communication skills, both oral and written are required.  

Preferred Qualifications

Two to five years of experience meeting WIOA guidelines and compliance and preferred.  A National Career Readiness Certificate and bilingual are preferred.

Position Description

The Program Quality and Accountability Coordinator will develop, implement, and evaluate the ABE, AHS, and HSE instructional programming to meet WIOA guidelines and compliance.  Assist the Director of TPCC with creation and coordination of semester programming, schedules, and faculty assignments.  Coordinate the work of instructional leaders and faculty to align with the North Carolina Adult Content Standards.  Provide an analytic approach to training and disseminating program information to support WIOA student accountability and performance goals.

The Program Coordinator will work with the Student Support Coordinator, CES Registrar and Institutional Research Department to prepare reports and evaluate data to improve Measurable Skills Gains for North Carolina Performance Measures, Program Outcomes, and Program Reviews.  Extract, analyze, and report data from Colleague and Informer databases to provide support for the effective use of student performance information in decision making processes. Maintain liaison role and participate with colleagues in local/regional/state/national associations and organizations; provide marketing for ABE, AHS, and HSE programs; and assist with HSE testing, record keeping, and reporting; provide program wide leadership and supervision in the required WIOA integration of technology and contextual instruction into curriculum.

Duties also include coordinating with the TPCC Director, Student Support Coordinator, and English Language Learners Coordinator to review data and develop plans to improve student success.  The Program Coordinator will assist the director in writing program grants; monitor state and federal educational policies relating to research and evaluation; and provide faculty with the latest research and best practices.  Research, requisition and disseminate instructional materials.  Assist with the recruitment, selection, supervision and evaluation of faculty and staff. Audit classes in accordance with Workforce Continuing Education Accountability and Credibility Plan.  Supervise Instructional Team Leader and Faculty.  Complete and monitor monthly departmental part-time payroll.

The Program Quality and Accountability Coordinator must complete mandated professional development on an annual basis and coordinate and monitor the professional development opportunities and assignments for all ABE, AHS, and HSE faculty including the documentation of activities on the College’s professional development tracking site.  Participate in departmental planning and evaluation.  Serve on college, regional, and state committees in order to further promote the interests of WCC and the Transitional Programs for College and Career.  Report directly to the Director of Transitional Programs for College and Career. Perform other duties incidental to the work described herein.

If If selected for employment, the applicant must submit to a criminal background check and drug screening.

INSTITUTION:  Wayne Community College is a member of the North Carolina Community College system.  Located in Goldsboro, NC, the college serves Wayne and adjoining counties.  Wayne Community College is an affirmative action/equal opportunity employer.  A Tobacco Free Campus as of August 1, 2009.


How to Apply

Submit an employment application and all supporting materials, including copies of certifications and post-secondary transcripts via ApplicantOne at  No paper applications will be accepted.  Applications will be screened and the most qualified applicants interviewed.  All applicants will be notified once the position has been filled.


Job Post Contact

Human Resources: