Under the direct supervision of the Director of Institutional Effectiveness, the Program Support Coordinator plays a crucial role in supporting institutional effectiveness, accreditation efforts, and the administration of the Quality Enhancement Plan (QEP). This position ensures college compliance with NCCCS policies and SACSCOC standards through close collaboration with the Director of Institutional Effectiveness.

The Program Support Coordinator is also responsible for providing comprehensive administrative support to the Instructional Division, which includes VP of Instructional Services (VPIS), Academic Chairs, the Coordinator of Distance Learning and faculty at both the main campus and Bayboro Center. Responsibilities include assisting with faculty and committee meetings, maintaining records, ordering supplies and supporting program development and implementation.

In addition, the Program support Coordinator oversees the scheduling and topics of self-support Cultural Enrichment Courses. This role involves working collaboratively with the Chair of Continuing Education and Technical Programs to develop courses that meet the needs and interests of the community while ensuring compliance with college and North Carolina Community College System policies.