Main Campus, Winterville, NC
Closes: Sunday, December 5, 2021
Target Start Date
Expected Work Hours
Associate’s degree with course work emphasis in business administration, office administration, and personal computer operations; supplemented by one (1) year previous experience and/or training involving office administration (preferably in a community college or education setting) and personal computer operation/ or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.
Physical Requirements: Must be physically able to operate a variety of automated office machines including copier, computer, etc. Must be physically able to exert up to ten pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Position involves mostly sedentary work which requires sitting most of the time, but may involve walking, standing, or stooping for brief periods of time. Must be able to lift and/or carry weights of approximately twenty pounds.
Data Conception: Requires the ability to compare and/or judge the readily observable functional, structural, or compositional characteristics (whether similar to or divergent from obvious standards) of data, people, or things.
Interpersonal Communication: Requires the ability of speaking and/or signaling people to convey or exchange information. Includes the giving of assignments and instructions to assistants. Includes the receiving of information and instructions from supervisor.
Language Ability: Requires the ability to read a variety of documents and reports. Requires the ability to prepare and/or type documents and reports such as course outlines/syllabuses, minutes of meetings, mailing labels, memos, and general letters of correspondence, etc., using the proper format, punctuation, spelling and grammar. Requires the ability to communicate with co-workers, supervisor, other staff members, students, instructors, etc. with poise, voice control, and confidence.
Intelligence: Has the ability to apply rational systems such as computer operations, administrative assistance, human relations, etc., in order to solve problems and deal with a variety of concrete variables in situations where only limited standardization exists; to interpret a variety of instructions furnished in written, oral, diagrammatic, or schedule form.
Verbal Aptitude: Requires the ability to record and deliver information and to follow verbal and written instructions.
Numerical Aptitude: Requires the ability to utilize mathematical formulas; add and subtract totals; multiply and divide; determine percentages and decimals; and determine time and weight.
Form/Spatial Aptitude: Requires the ability to inspect items for proper length, width and shape.
Motor Coordination: Requires the ability to coordinate hands and eyes in utilizing automated office equipment.
Manual Dexterity: Requires the ability to handle a variety of items, office equipment, control knobs, switches, etc. Must have moderate levels of eye/hand/foot coordination.
Color Discrimination: Does not require the ability to differentiate colors and shades of color.
Interpersonal Temperament: Requires the ability to deal with people beyond receiving instructions. Must be adaptable to perform under minimal stress when confronted with an emergency.
Physical Communication: Requires the ability to talk and/or hear (talking - expressing or exchanging ideas by means of spoken words; hearing - perceiving nature of sounds by ear.)
This position provides assistance to students and staff regarding registration and academic records of programs within the Business Division. Employees in this classification perform administrative and clerical work. This position is responsible for providing assistance and information to students, processing registrations, processing payments/refunds, building course sections in Datatel, distributing grades, entering data into computer, answering phone calls and emails, scheduling appointments, and processing various related documentation. Job reports to Administrative Assistant II, Dean of the Business Division.
Provides assistance to students, instructors, and staff regarding policies and procedures for registration, program completion, academic records, and all other functions related to the Workforce Licensure programs and first-year student advising within the Business Division.
Processes a variety of documentation associated with department operations, within designated time-frames and per established procedures.
Processes registration; mails program materials and program registration packets; creates permanent files for new students; maintains student records including transcripts.
Processes virtual applications; responds to virtual inquiries and telephone inquiries from virtual applicants; facilitates the registration processes for virtual students.
Determines initial program registration eligibility for students registering for courses offered by the division.
Processes grades; verifies grade sheets from instructors; prepares certificates.
Processes requests for transcripts, verification of enrollment, change of address, official withdrawals.
Performs data entry tasks related to documents received by students, including transcripts received/issued; enters, encodes, and verifies data in computer.
Assists the departmental administrative secretaries within the Business Division as needed.
Prepares or completes various forms, reports, correspondence, lists, program information packets, official continuing education transcripts, missing transcript reports, grade reports, enrollment verifications, certificates, or other documents.
Coordinates communications for the Student Success Advisors and the Coordinator of Workforce Licensure via email, phone, and written correspondence.
Operates a computer to enter, retrieve, review or modify data; verifies accuracy of entered data and makes corrections; utilizes word processing, spreadsheet, database, or other software programs.
Scans interactive records onto optical disk using optical imaging equipment; reviews documents for accuracy; destroys paper files.
Maintains computerized and/or hard-copy file systems of departmental records; prepares departmental files; sorts/organizes documents to be filed; files documents in designated order; retrieves/replaces files.
Communicates with supervisor, employees, other departments, college officials, instructors, staff, students, applicants, graduates, other educational institutions, the public, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems.
Performs general/clerical tasks, which may include answering telephone calls, typing documents, making copies sending/receiving faxes, filing documentation, stuffing envelopes, preparing mass mailings, processing incoming/outgoing mail, verifying data, or placing orders for office supplies or forms.
Provides assistance to other employees or departments as needed. Performs related duties as directed.
ADDITIONAL JOB FUNCTIONS
Performs other duties as required.