GENERAL FUNCTION:

Responsible for serving as the initial contact and representative of Brunswick Community College.  Responsible for all inquiries by providing accurate information and directing individuals to correct locations and/or departments in an efficient manner.  Must be cordial, cooperative, and neat in appearance at all times.  Responsible for operating the College’s multi-line phone and email system.  The position is also responsible for maintaining a current listing of employees, phone extensions and office locations.  This is a part-time position Monday – Friday.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Answer all incoming calls, answer general questions, and transfer calls to the appropriate person.
• Greet and direct visitors to the appropriate office, classroom, or department.
• Maintain up-to-date information.
• Be familiar with all telephone applications.
•  Maintain a current knowledge of campus, special events, and building locations.
• Serve as the center of campus information for students, visitors, faculty and staff.
• Maintain an up-to-date database of employees and phone extensions.
• Communicate with appropriate administrators and the Brunswick County Sheriff's Office when emergencies occur.
• Review Continuing Education / Workforce Development class schedules, Odell Williamson Auditorium Events, recruitment events, and Fitness Center activities in order to help direct visitors and students.
• Submit timesheets to supervisors each month.
• Update campus telephone directory.
• Assist supervisors with memos, requisitions, and administrative support tasks.
• Document requests and concerns related to campus vending machines.
• Follow protocols for emergency situations.