PRIMARY PURPOSE OF POSITION

This position’s primary purpose is to assist Human Resources in the day-to-day operations of the department while making a positive contribution toward the mission, vision, values and goals of Haywood Community College in a competent, creative, flexible and pleasant manner.

This position will work up to 29 hours per week; schedule will be comprised of 29 hours during our normal college hours of Monday - Friday, 8:00 am - 4:00 pm and will be determined before hire, based on selected candidate and college needs and preferences.

ESSENTIAL JOB DUTIES

• Serving as a key contact for employees of the College, incumbent must deliver an exceptional level of customer service and support.
• Support and assist with the recruitment process by assisting with interview scheduling, references and background checks.
• Has primary responsibility for orientation of new employees, including coordination of New Hire Orientation and coordination of documents.
• Maintains employee directory by adding new hires and processing transfers and title changes.
• Completes required NC new hire reporting within 20 days of hire via online portal. Serves as backup administrator for E-Verify.
• Maintains accurate and up-to-date human resource files, records and documentation following the guidance of HCC Personnel files policy.
• Under the direction of the Director of HR, serves as a key team member in the migration to and implementation of electronic filing system.
• Answers frequently asked questions from applicants and employees relative to standard policies, benefits and payroll.
• Processes employment verifications on current and previous employees
• Process documentation and prepare reports relating to human resources activities (payroll, staffing, recruitment, training, grievances, performance evaluations, etc.) To include Staff Information Report and IPEDS.
• Will assist and support payroll function in processing, accurate data entry, answering employee questions, reviewing and tracking timesheets and preparing part-time staff contracts.
• Responsible for answering and routing calls, greeting visitors, handling inquiries from the public, and coordinating incoming and outgoing mail.
• Prepare correspondence, agendas and reports for various end-users such as Executive Team, President’s Council and Board of Trustees.
• General office duties (typing, filing, mail, records, printing, faxing, ordering and maintaining inventory of supplies, etc.) utilizing MS Word, Excel, Power Point, Visio, Internet, Email and other information systems programs.
• Assists with planning and execution of special events such as benefits enrollment, campus-wide meetings, employee events, and other gatherings.
• May attend internal and/or external events, such as job fairs, to represent the College.
• Provide administrative support to the Director of Human Resources and serves as back-up administrator for HR Specialists.
• Coordinate and schedule routine, recurring meetings for HR Team and employees. Maintains agendas and minutes from meetings. 
• May operate college-owned vehicles.
• Other duties as assigned 

Additional responsibilities

• Adhere to Haywood Community College’s Core Values
• Incumbent must be able to work independently and effectively prioritize concurrent projects and deadlines.
• Must have excellent organizational skills with strong attention to detail. 
• Consistently display excellent interpersonal skills with the ability to interact with our diverse employee and student groups in a positive and pleasant manner.
• Ability to maintain an approachable and appropriate attitude when interacting with all levels of personnel in a rapidly changing environment.

• Maintain the highest level of integrity and confidentiality; being a trusted partner within the HR Team
• Contribute to, and actively support the goal of maintaining an employee and student-centered environment.
• Support and participate in efforts related to process enhancements and have an ever-present desire for continuous improvement.
• Work cooperatively with faculty, staff, students, and our learning community and the general public.
• Promote and support HCC’s mission, vision, and values and promote and support coworkers in the most positive manner.
• Implement a team approach in the performance of tasks; work with others to analyze a situation, establish priorities, and apply resources for solving a problem or accomplishing a task
• Accept responsibility for job performance and assigned tasks; exhibit individual behaviors that support the official goals and objectives of the college and its members
• Communicate with students, faculty, staff and the general public in a professional and timely manner
• Approach problems as a learning opportunity and implement strategies to reduce problems
• Maximize resources to process information; acquire, evaluate, organize, manage, interpret, and communicate information to coworkers, faculty, staff, and students
• Exhibit flexibility and receptivity to changing technologies, methods, processes, work environments, and organizational structure and practices.
• Demonstrate a willingness and desire to learn and grow with the College.