Public Safety Programs Coordinator
Employer
Job Location
Old Charlotte Highway Campus in Monroe, NC
Salary/Grade
Benefits
Job Category
- Technical/Paraprofessional
Application Period
Closes: Thursday, December 31, 2020
Target Start Date
Expected Work Hours
Reports to
Employment Type
Minimum Qualifications
• Bachelor’s degree from a regionally accredited institution
• Minimum of one (1) year data management experience
• Minimum of one (1) year customer service experience
• Effective written and verbal communication skills
• Personal and professional integrity that communicates a sense of mission, leadership, and ability to self-start
• Evidence of effective problem solving, critical thinking, and decision-making skills
Preferred Qualifications
• Work experience demonstrating a high degree of accuracy and attention to detail
• Evidence of a career that includes flexibility and willingness to change; open-mindedness, fairness, and the ability to see multiple perspectives; a willingness to take risks; and accept responsibility for professional and personal growth
• Demonstrated ability to manage and complete time-sensitive projects that involve large quantities of information/data
• Ability to effectively navigate word processing, spreadsheet, and presentation software, as well as email and virtual meeting sites
• Experience working in Colleague or other student data management system
Position Description
Job Description
The Public Safety Programs Coordinator is a full-time, 12-month position located on the Old Charlotte Highway Campus in Monroe, NC. Under the direction of the Department Chair for Public Safety, the Public Safety Programs Coordinator will provide administrative, program, and customer service support for all credit and non-credit public safety programs.
Job Duties
• Ensure the maintenance of accurate and appropriate student, instructor, course, and program documentation
• Build credit and non-credit courses in Colleague or other student data management system
• Assist with tracking students and enrollment statuses to ensure students enroll as efficiently as possible
• Manage and respond to student inquiries by email, phone, or virtual communication
• Assist students with navigating through public safety program requirements, application/registration procedures, payment processes, and any other program-related processes
• Update student records in student management and document imaging systems as required
• Maintain confidentiality of records and adhere to FERPA, local, state, and federal laws, regulations, processes, and procedures regarding record maintenance
• Assist with the administration of training programs in accordance with South Piedmont Community College policies, internal audit procedures, rules and regulations
• Assist with student class evaluations
• Participate in local, state, and federal auditing sessions as necessary
• Remain current on planned changes in and availability of courses related to public safety
• Assist with marketing efforts; keep program flyers and publications current
• Assist in developing and monitoring information on the website related to public safety programs
• Assist with recruitment/program information session activities and fundraising events
• Participate in institutional, advisory, and program/instruction committees, campus activities, and representation of the college in the community
• Continue professional development for the improvement of self and the program to meet the needs of a learning-centered college
• Work varied schedule as needed
• Perform other duties as assigned by Department Chair for Public Safety, Dean of Health and Public Safety, and/or the Vice President of Academic Affairs/CAO
How to Apply
Apply online at http://jobs.spcc.edu/postings/2139. Position is open until filled.
Job Post Contact
South Piedmont Community College
Human Resources
PO Box 126
Polkton, NC 28135
Email: employment@spcc.edu