Public Safety Programs Coordinator

Public Safety Programs Coordinator


South Piedmont Community College
680 US 74
Polkton, NC 28135
Phone: 704-272-5300

Job Location

Old Charlotte Highway Campus in Monroe, NC


Commensurate with education and experience


Full-Time Benefits

Job Category

  • Technical/Paraprofessional

Application Period

Opens: Monday, November 9, 2020
Closes: Thursday, December 31, 2020

Target Start Date

Monday, January 4, 2021

Expected Work Hours

40 hours M-F

Reports to

Department Chair for Public Safety

Employment Type


Minimum Qualifications


• Bachelor’s degree from a regionally accredited institution
• Minimum of one (1) year data management experience
• Minimum of one (1) year customer service experience
• Effective written and verbal communication skills
• Personal and professional integrity that communicates a sense of mission, leadership, and ability to self-start
• Evidence of effective problem solving, critical thinking, and decision-making skills

Preferred Qualifications

• Work experience demonstrating a high degree of accuracy and attention to detail
• Evidence of a career that includes flexibility and willingness to change; open-mindedness, fairness, and the ability to see multiple perspectives; a willingness to take risks; and accept responsibility for professional and personal growth
• Demonstrated ability to manage and complete time-sensitive projects that involve large quantities of information/data
• Ability to effectively navigate word processing, spreadsheet, and presentation software, as well as email and virtual meeting sites
• Experience working in Colleague or other student data management system

Position Description

Job Description

The Public Safety Programs Coordinator is a full-time, 12-month position located on the Old Charlotte Highway Campus in Monroe, NC. Under the direction of the Department Chair for Public Safety, the Public Safety Programs Coordinator will provide administrative, program, and customer service support for all credit and non-credit public safety programs.

Job Duties

• Ensure the maintenance of accurate and appropriate student, instructor, course, and program documentation
• Build credit and non-credit courses in Colleague or other student data management system
• Assist with tracking students and enrollment statuses to ensure students enroll as efficiently as possible
• Manage and respond to student inquiries by email, phone, or virtual communication
• Assist students with navigating through public safety program requirements, application/registration procedures, payment processes, and any other program-related processes
• Update student records in student management and document imaging systems as required
• Maintain confidentiality of records and adhere to FERPA, local, state, and federal laws, regulations, processes, and procedures regarding record maintenance
• Assist with the administration of training programs in accordance with South Piedmont Community College policies, internal audit procedures, rules and regulations
• Assist with student class evaluations
• Participate in local, state, and federal auditing sessions as necessary
• Remain current on planned changes in and availability of courses related to public safety
• Assist with marketing efforts; keep program flyers and publications current
• Assist in developing and monitoring information on the website related to public safety programs
• Assist with recruitment/program information session activities and fundraising events
• Participate in institutional, advisory, and program/instruction committees, campus activities, and representation of the college in the community
• Continue professional development for the improvement of self and the program to meet the needs of a learning-centered college
• Work varied schedule as needed
• Perform other duties as assigned by Department Chair for Public Safety, Dean of Health and Public Safety, and/or the Vice President of Academic Affairs/CAO

How to Apply

Apply online at Position is open until filled. 

Job Post Contact

South Piedmont Community College

Human Resources

PO Box 126

Polkton, NC 28135