Public Services Librarian

Public Services Librarian


Pitt Community College
1986 Pitt Tech Road
Winterville, NC 28590
Phone: 252-493-7200

Job Location

Main Campus


Commensurate with experience


State of NC

Job Category

  • Professional

Application Period

Opens: Monday, March 22, 2021
Closes: Friday, April 9, 2021

Target Start Date

Thursday, April 15, 2021

Expected Work Hours


Reports to

Library Director

Employment Type


Minimum Qualifications

ALA-accredited Master's degree in library/information science or international equivalent. 

Preferred Qualifications

Physical Requirements:  Must be physically able to operate a variety of automated office machines including computers, copiers, audiovisual equipment, etc. Must be physically able to exert up to twenty-five pounds of force occasionally and/or frequently to lift, carry, push, pull, or otherwise move objects. Position requires walking, standing, stooping, reaching, crouching, climbing, etc. for brief/extended periods of time. Must be able to lift and/or carry weights of approximately fifty pounds. 

Data Conception:  Requires the ability to compare and/or judge the readily observable functional, structural, or compositional characteristics (whether similar to or divergent from obvious standards) of data, people, or things. 

Interpersonal Communication:  Requires the ability of speaking and/or signaling people to convey or exchange information. Includes the giving of instructions to assistants. Includes the receiving of information and instructions from supervisor. 

Language Ability:  Requires the ability to read a variety of documents and reports. Requires the ability to prepare and/or type documents and reports using the proper format, punctuation, spelling, and grammar. Requires the ability to communicate with co-workers, supervisor, other staff members, students, etc. with poise, voice control, and confidence. 

Intelligence:  Has the ability to solve problems and deal with a variety of concrete variables in situations where only limited standardization exists; to interpret a variety of instructions furnished in written, oral, diagrammatic, or schedule form. 

Verbal Aptitude:  Requires the ability to record and deliver information and to follow verbal and written instructions. 

Numerical Aptitude:  Requires the ability to utilize mathematical formulas; add and subtract totals; multiply and divide; determine percentages and decimals; and utilize descriptive statistics. 

Form/Spatial Aptitude:  Requires the ability to inspect items for proper length, width, and shape. 

Motor Coordination:  Requires the ability to coordinate hands and eyes in utilizing automated office equipment. 

Manual Dexterity:  Requires the ability to handle a variety of items, office equipment, control knobs, switches, etc.  Must have moderate levels of eye/hand/foot coordination. 

Interpersonal Temperament: Requires the ability to deal with people beyond receiving instructions. Must be adaptable to performing under minimal stress when confronted with an emergency. 

Physical Communication:  Requires the ability to talk and/or hear (talking - expressing or exchanging ideas by means of spoken words; hearing - perceiving nature of sounds by ear.) 


The work performance of supervisory personnel of Pitt Community College is routinely evaluated according to the performance criteria outlined herein:  

Knowledge of Job:  Has thorough knowledge of the methods, policies, and procedures of the Library as they pertain to the performance of duties of the Public Services Librarian. Has working knowledge of procedures, practices, etc. of the Library as it pertains to the duties of the position. Has knowledge and skills required to administer various programs. Is able to develop and implement plans pertaining to the Library. Has comprehensive knowledge of the terminology used within the department. Is able to apply principles of influence systems in leadership duties. Is able to use independent judgment in fairly routine situations. Is able to supervise part-time staff in a variety of duties. Is able to compile, organize, prepare, and maintain an assortment of records and information in an effective manner. Is able to utilize general mathematical skills as required. Is able to read, understand, and complete written requests and work assignments. Is able to communicate effectively with a variety of groups and individuals. Is able to take the initiative to complete the duties of the position without the need of direct supervision and within deadlines. Is able to learn and apply new skills relating to the methods and procedures of the department. Has knowledge of how to utilize and maintain a variety of general office machines. Is able to make sound, educated decisions. 

Quality of Work:  Maintains high standards of accuracy in exercising duties and responsibilities. Exercises immediate remedial action to correct any quality deficiencies that occur in areas of responsibility. Maintains high quality communication and interacts with all College departments and divisions, co-workers and the general public. 

Quantity of Work:  Maintains effective and efficient output of all duties and responsibilities as described under "Specific Duties and Responsibilities." 

Dependability:  Assumes responsibility for doing assigned work and for meeting deadlines. Completes assigned work on or before deadlines in accordance with directives, College policy, standards and prescribed procedures. Accepts accountability for meeting assigned responsibilities in the technical, human, and conceptual areas. 

Attendance:  Attends work regularly and adheres to College policies and procedures regarding absences and tardiness. Provides adequate notice to higher management with respect to vacation time and time-off requests. 

Initiative and Enthusiasm:  Maintains an enthusiastic, self-reliant and self-starting approach to meet job responsibilities and accountabilities. Strives to anticipate work to be done and initiates proper and acceptable direction for the completion of work with a minimum of supervision and instruction. 

Judgment:  Exercises analytical judgment in areas of responsibility. Identifies problems or situations as they occur and specifies decision objectives. Identifies or assists in identifying alternative solutions to problems or situations. Implements decisions in accordance with prescribed and effective policies and procedures and with a minimum of errors. Seeks expert or experienced advice and researches problems, situations and alternatives before exercising judgment. 

Cooperation:  Accepts supervisory instruction and direction and strives to meet the goals and objectives of same. Questions such instruction and direction when clarification of results or consequences are justified, i.e., poor communications, variance with College policy or procedures, etc. Offers suggestions and recommendations to encourage and improve cooperation between all staff persons and departments within the College.   

Relationships with Others:  Shares knowledge with managers, supervisors, and staff for mutual and College benefit. Contributes to maintaining high morale among all College employees. Develops and maintains cooperative and courteous relationships with department employees, staffers and managers in other departments, representatives from organizations, and the general public so as to maintain good will toward the College and to project a good image. Tactfully and effectively handles requests, suggestions, and complaints from other departments and persons in order to maintain good will within the College. Emphasizes the importance of maintaining a positive image within the College. Interacts effectively with higher management, professionals, and the general public.  

Coordination of Work:  Plans and organizes daily work routine. Establishes priorities for the completion of work in accordance with sound time-management methodology. Avoids duplication of effort. Estimates expected time of completion of elements of work and establishes a personal schedule accordingly. Attends meetings, planning sessions and discussions on time. Implements work activity in accordance with priorities and estimated schedules. Maintains a calendar for meetings, deadlines, and events. 

Safety and Housekeeping:  Adheres to all safety and housekeeping standards established by the College and various regulatory agencies. Sees that the standards are not violated. Maintains a clean and orderly workplace. 

Planning:  Plans, directs and uses information effectively in order to enhance activities and production of the department. Knows and understands the expectations of the College regarding the activities of the department and works to see that these expectations are met. Designs and formulates ways, means, and timing to achieve the goals and objectives of the department and the College. Within the constraints of College policy, formulates the appropriate strategy and tactics for achieving departmental and College objectives. Organizes, arranges and allocates manpower, financial and other designated resources in an efficient and effective way so as to achieve the goals and objectives of the department and the College. 

Organizing:  Organizes own work and that of subordinate staff well. Ensures that staff members know what results are expected of them and that they are regularly and appropriately informed of all College and department matters affecting them and/or of concern to them. 

Staffing:  Works with upper management, where appropriate, to select and recommend employment of personnel for the department who are qualified both technically and philosophically to meet the needs of the department and College. Personally directs the development and training of personnel in order to ensure that they are properly inducted, oriented and trained. 

Leading: Provides a work environment, which encourages clear and open communications. Has a clear and comprehensive understanding of the principles of effective leadership and how such principles are to be applied. Provides adequate feedback to staff so that they know whether their performance levels are satisfactory. Commends and rewards employees for outstanding performance yet does not hesitate to take disciplinary action when necessary. Exercises enthusiasm in influencing and guiding others toward the achievement of College goals and objectives. 

Controlling:  Provides a work environment, which is orderly and controlled. Coordinates, audits, and controls manpower and financial resources efficiently and effectively. Coordinates, audits, and controls the utilization of materials and equipment efficiently and effectively. Has a clear and comprehensive understanding of College standards, methods, and procedures.    

Delegating:  Assigns additional duties to staff as necessary and/or appropriate in order to meet department goals, enhance staff abilities, build confidence on the job and assist staff members in personal growth. Has confidence in staff to meet new or additional expectations. 

Decision Making:  Exercises discretion and judgment in developing and implementing courses of action affecting the department. When a particular policy, procedure or strategy does not appear to be achieving the desired result, moves decisively and definitively to develop and implement alternatives. 

Creativity:  Regularly seeks new and improved methodologies, policies, and procedures for enhancing the effectiveness of the department and College. Employs imagination and creativity in the application of duties and responsibilities. Is not adverse to change. 

Human Relations:  Strives to develop and maintain good rapport with all staff members. Listens to and considers their suggestions and complaints and responds appropriately. Maintains the respect and loyalty of staff. 

Policy Implementation:  Has a clear and comprehensive understanding of College policies regarding the department and College function. Adheres to those policies in the discharge of duties and responsibilities and ensures the same from subordinate staff. 

Policy Formulation:  Keeps abreast of changes in operating philosophies and policies of the College and continually reviews department policies in order to ensure that any changes in College philosophy or practice are appropriately incorporated. Also understands the relationship between operating policies and practices and department morale and performance. Works to see that established policies enhance same. 

Position Description

Under limited supervision, participates in all aspects of the Library’s public services functions, including reference services, circulation services, public computer and equipment use, and collection development. Supervises part-time public services Library staff. Is responsible for coordinating Library Management System updates, additions, and changes with the Library Director and CCLINC Systems Administrator of the North Carolina Community College System Office. Assists with managing study room reservations in the LibCal system. Compiles monthly Library usage statistics. Manages and organizes the College archive collection. Reports to the Library Director.  (REPOST)


The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position. 

Provides high-quality reference services, in person and online, to in-house Library users and distance-learning students. 

Assists students, faculty, staff, and community patrons with research and information retrieval though use of the Library’s webpages and guides, library catalog, print and electronic resources, and the Internet. 

Assists students, faculty, staff and community patrons with use of library equipment, computers, software, and other related resources.  

Staffs the circulation and reference desks as needed. 

Supervises part-time public services Library staff by assigning, reviewing, and planning work; maintaining standards; coordinating activities; allocating personnel; acting on employee problems; selecting new employees; and recommending salary increases, transfers, disciplinary actions, and discharges. 

Serves as a liaison to the North Carolina Community College System Office to coordinate updates, changes, or additions to the Library Management System (Sirsi Dynix) and communicates these updates, changes, or additions to Library staff.  

Assists with managing study room reservations in the LibCal system. 

Compiles, maintains, and reports Library usage data for monthly statistical reports. This includes electronic database usage, instruction data, reference transactions, interlibrary loan usage, etc.  

Serves as liaison to the College IT department to ensure that the Library’s public computers and other public equipment (scanners, printers, etc.) function as needed. 

Manages and organizes the College archives collection; makes recommendations for digitization and preservation. 

Develops and maintains assigned online research guides using LibGuides.  

Assists in collection development by providing recommendations for book purchases and reviewing/recommending potential electronic database purchases as needed. 

Responsible for working one evening per week. 

Serves on campus committees as assigned.   

Interacts and communicates with diverse populations including immediate supervisor, co-workers, staff, students, faculty, and the general public. 

May be asked to manage the Library in the Director’s absence.  

Performs other Library duties as assigned by Library Director.