Job Description

The Records Assistant is a part-time position located primarily on the LL Polk Campus in Polkton. Under the direction of Registrar, the Records Assistant provides high quality service to students and employees to achieve a high standard of excellence and innovation in support services by supporting the records process and preparing student records.

Job Duties

• Provide exceptional customer service
• Assist with document imaging students’ records/files to include clean up and maintenance of files
• Assist with coverage for front door responsibilities of the Success Navigator
• Assist with updating and maintenance of student records (i.e. general application, data entry/name changes, address changes/telephone numbers)
• Provide hands-on organization and filing of records
• Conduct credit evaluations of transcripts for students
• Provide official transcripts and enrollment verifications upon request for all students
• Maintain confidentiality of all records within local, state and federal guidelines 
• Maintain integrity of the institution through accountability, accuracy and ethical behavior
• Assist with curriculum graduation and graduation fair(s)
• Perform other duties as assigned