Responsible for serving as the initial contact and representative for Continuing Education. Must be cordial, cooperative, and neat in appearance at all times.

Essential Responsibilities

• Responsible for assisting all inquiries by phone, visitation, or email by giving information or directing individuals to the necessary location and/or person. 
• Perform clerical duties as assigned by the Continuing Education Registrar.      
• Prepare and maintain changes to the Continuing Education Schedule booklet each semester including compiling, designing, and proofing class data.
• Responsible for pre-registration of Continuing Education classes.
• Register, collect, verify and forward monies collected during registration to the Business Office. 
• Maintain the Continuing Education weekly and weekend class schedule through the Google calendar. 
• Inform the switchboard of all locations for activities scheduled by the department. 
• Contact students if class is canceled, document roster and forward refund forms to the business office.
• Maintain front desk forms printed including but not limited to registration forms, campus maps, TABE Test Referral forms, fax cover sheets, and class supplies list.
• Coordinate continuing education night duty work schedule.
• Maintain inventory for department office supplies and order when needed.
• Coordinate departmental functions and meetings.
• Review and revise annually the continuing education information for college catalog, and college calendar.
• Create and maintain class files from the Continuing Education Schedule booklet.
• Send Departmental emails when a class is full, canceled and/or when changes occur.
• Maintain lists of student names/numbers for when classes are added or advertised.
• Distribute departmental mail.
• Input requisitions in E-Procurement System.
• Notarize student forms for College and Career Readiness, Business Office and HR Forms for employees.
• Shred credit card payment numbers and student information when no longer needed.
• Reserve rooms in google calendar.
• Input company sponsorships and student registrations and post payments.
• Revise class information sheets and continuing education forms.        
• Maintain copier, fax, printer machines with paper and toner and empty shredder.
• Mail Continuing Education schedule/class information requested by the public.
• Maintain the Continuing Education Bulletin Board. 
• Distance Learning Assistant for ED2GO.
• Participate in professional development activities provided by NCC. 
• Participate in College events and activities.
• Maintain regular and consistent on-site attendance during normal hours of college operations in fulfillment of duties not inconsistent with the expectations for full-time employees and College policies and procedures.
• Initiate and answer telephone calls and video conference calls.
• Perform duties as assigned which will contribute to the efficient and effective operation of NCC.
• Serve on various committees as assigned.
• Participate in and support ongoing assessment, planning and evaluation to improve student learning.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Employees may request reasonable accommodation(s) if necessary to perform the essential functions of the job.

• Maintain stationary position, sitting or standing, for extended periods of time.
• Operate a computer and other office productivity machinery.
• Ability to maintain files in file cabinets.
• Occasionally lift, move, transport, install, or remove items weighing up to 15 pounds. 
• The ability to communicate information so that others understand. 
• The ability to observe details.