Retention Advisor

Retention Advisor

Employer

Cleveland Community College
137 South Post Road
Shelby, NC 28152
Phone: 704-669-6000

Job Location

Shelby, North Carolina

Salary/Grade

Based on experience. Starting salary of $33,865

Benefits

Full-Time Benefits

Job Category

  • Professional

Application Period

Opens: Wednesday, August 25, 2021
Closes: Monday, September 13, 2021

Target Start Date

Wednesday, August 25, 2021

Expected Work Hours

Monday through Friday 8 am to 4 pm. May require day, evening, and occasional weekend hours.

Reports to

Director of Advising and Retention

Employment Type

Full-Time Staff, 12 Months

Minimum Qualifications

Required Qualifications 

  • Bachelor’s degree from an accredited institution in a related field
  • A minimum of 3 years of pre-qualifying experience working in Student Affairs or a similar position.

Preferred Qualifications

none

Position Description

Advise students and coordinate first-year experience (FYE) and retention initiatives. This position requires day, evening, and occasional weekend hours and travel.

1. Advising

  • Provide academic advising to prospective and returning students in the Associate in General Education program. 
  • Explain policies, procedures, and program requirements and assist students in selecting educational and career goals. 
  • Assist with registration; verify student prerequisites and requirements. 
  • Maintains records/files on advising activities and student information.  

2. First-Year Experience 

  • Coordinate the College’s new student orientation program. 
  • Contact new students daily to welcome them to the college and provide new student orientation and advisor information. 
  • Update student records for new student orientation. 
  • Assist in developing and carrying out first-year experience initiatives. 

3. Retention 

  • Assist in developing and carrying out retention initiatives. 
  • Coordinate retention activities for at-risk students whose progress is not satisfactory. 
  • Coordinate programs for students to enhance participation, retention, goal completion and graduation. 
  • Use Finish First to identify near completers and coordinate with advisors on outreach to students. 
  • Publicize and promote services, resources, and activities of the College. 

4. General Student Affairs 

  • Assist with recruitment, retention, graduation, and other College-related activities. 
  • Participate in professional and staff development opportunities.  
  • Actively participate in Student Affairs planning, evaluation, and program review. 
  • Treat students and colleagues respectfully, speak to others courteously, and behave in such a way that creates a workplace environment that is marked by trustworthiness, honest but polite communication, and interpersonal interaction that are both personally cordial and professionally appropriate. 
  • Serve on committees as required. 
  • Perform other duties as assigned and other related duties incidental to the work described herein. 

How to Apply

Quick link to posting: https://clevelandcc.peopleadmin.com/postings/1920

Go to www.clevelandcc.edu, click on employment.

Contact: Allen Kniceley, Director of Human Resources, Safety and Organizational Development

Job Post Contact

Allen Kniceley