Retention and Career Services Specialist

Retention and Career Services Specialist


Randolph Community College
629 Industrial Park Ave
Asheboro, NC 27205
Phone: 336-633-0200


$31,418 - $37,051


Full Time Benefits

Job Category

  • Professional

Application Period

Opens: Monday, July 31, 2017
Closes: Thursday, August 31, 2017

Target Start Date

Friday, September 1, 2017

Expected Work Hours


Employment Type


Minimum Qualifications


  • Bachelor’s degree from a regionally accredited institution.
  •  One year experience in researching, interpreting and analyzing diverse data
  • One year experience in student services or human services or experience working with educational or economically disadvantaged populations. 
  • Proficient computer skills in Microsoft Applications
  • Ability to work collaboratively and independently to achieve stated goals.
  • Excellent written and verbal communication skills.

Preferred Qualifications


  • Master’s Degree from a regionally accredited
  • One year experience working in a health occupation.
  • One year experience providing career assessments and guidance.
  • One year experience in career development and job search processes.
  • One year experience managing retention programs in higher education. 
  •  Experience administering a database system(s) 
  •  Knowledge of questionnaire design and survey methodology.
  •  Working knowledge of statistical analysis processes. 

Position Description

The Retention and Career Services Specialist reports directly to the Vice President for Student Services.  The Specialist primary responsibilities are to manage the limited enrollment selection process, as well as the college-wide retention and career services programs partner internally and externally to successfully manage assigned areas; and oversee and direct programs and initiatives in support of enrollment management.


Student Services Program Management

  • Manage the limited enrollment selection process by
    • maintaining compliance with admission standards
    • providing accurate career and admission guidance to both prospects and candidates for limited enrollment programs
    • assisting with information sessions for limited enrollment programs
  • Manage college-wide retention program by
    • supporting enrollment management through strategic maintenance and implementation of a retention plan
    • providing accurate career and admission guidance to students on academic probation and suspension
    • coordinating the early alert program
  • Manage college-wide career services program by
    • coordinating with internal and external partners to provide students with career exploration and placement.
    • assisting students in finding employment by helping them develop self-directed job seeking skills.
    • serving as the point-of contact and coordinating with external business partners to identify and promote employment opportunities for students.
  • Partner with faculty and staff to maintain programs and initiatives. Accurately process student services functions as assigned (e.g., limited enrollment change of majors).
  • Develop and maintain student communication plans 
  • Work with the Office of College Marketing to develop materials and strategies that promote limited enrollment selection, retention and career services.
  • Continuously improve programs and initiatives through data driven assessments and evaluations.
  • Provide professional development workshops addressing issues of limited enrollment admissions, student retention, and/or career services.
  • Develop and maintain professional connections in applicable state and national organizations.
  • Participate in strategic planning and submit related reports.
  • Monitor, oversee, and coordinate with external and internal partners new and existing programs to ensure compliance with the college’s mission.
  • Review and implement changes to processes and procedures to improve efficiency and effectiveness.
  • Review and recommend changes to student services policies and procedures.
  • Comply with federal, state, local and college goals objectives, procedures, policies, and laws.

Financial Management

  • Complete requisitions and other financial paperwork in a timely manner.
  • If applicable, administer the use of grant funds ensuring compliance with the grant(s).

Customer Services

  • Practice exemplary student customer service skills.
  • Practice exemplary colleague customer service skills. 
  •  Oversee the use of grant funds ensuring compliance with the grant(s), if applicable.
  •  Submit budget recommendations.


  • Demonstrated excellence in written, oral, and interpersonal communication skills. 
  • Demonstrated commitment to diversity, equal opportunity, and the academic, intellectual, and social development of all students and employees.
  • An understanding of and commitment to the comprehensive community college philosophy and mission.
  • Treats others respectfully, speaks to others courteously, and behaves in such a way that creates a workplace environment that is marked by trustworthiness, honest but polite communication, and interpersonal interactions that are both personally cordial and professionally appropriate.
  • Acts as a team player when working with any and all employees of the College.
  • Serves on institutional committees as appointed by the President.
  • Performs other duties and responsibilities as needed.
  • Annually review all Randolph Community College safety rules and policies and be familiar with all emergency safety procedures. Promote good safety habits and be compliant with OSHA safety regulations.

How to Apply

Interested and qualified individuals must apply online at

Position is open until filled. 

Job Post Contact

Melanie L. Avelino

Director of Human Resources

Randolph Community College

629 Industrial Park Avenue

Asheboro, NC  27205