Retention & Transition Specialist

Retention & Transition Specialist

Employer

Mitchell Community College
500 West Broad Street
Statesville, NC 28677
Phone: 704-878-3200

Job Location

Statesville Campus

Salary/Grade

$17.54 hour

Benefits

None - Part Time

Job Category

  • Technical/Paraprofessional

Application Period

Opens: Thursday, August 11, 2022
Closes: Thursday, August 25, 2022

Target Start Date

Thursday, September 1, 2022

Expected Work Hours

Part Time

Employment Type

Part Time

Minimum Qualifications

• Associate’s degree is required • One year experience working in a post-secondary institution of higher learning or an equivalent combination of training and experience required

Preferred Qualifications

• Recruitment, advising or related experience preferred

Position Description

Job Summary:
The Retention and Transition Specialist provides support services for students who have stopped out of the college and seek them to return. The specialist will engage stop-out students with a variety of student services activities to ensure student reentry in the college is successful.

Essential Duties and Responsibilities:
• Collaborate with appropriate campus departments to design, develop and implement a comprehensive student services system that includes individualized outreach, success tracking, and appropriate interventions and accommodations
• Serves as a liaison for students to student support services such as tutoring, advising, financial aid and accessibility services
• Provides resources and opportunities for students to explore careers and degree options
• Creates programs to support the various development and social needs of students
• Develops recruitment programs for students to attend for reentry
• Identifies specific cohort groups with targeted interventions
• Creates and administers student surveys aimed at providing feedback on student needs
• Utilizes data to guide interventions and monitors effectiveness and student progress
• Assists faculty and staff in identifying trends and researching best practices in student retention
• Tracks student performance using college software

Knowledge, Skills and Abilities:
• Strong commitment to customer service
• Excellent organizational and time management skills
• Student centered
• Ability to track outcomes of interventions, utilize the data for informed decision making

Education and Experience Requirements:
• Associate’s degree is required
• One year experience working in a post-secondary institution of higher learning or an equivalent combination of training and experience required
• Recruitment, advising or related experience preferred

Surroundings/Environment:
Standard office environment, usually indoors away from the elements, with moderate noise.

Physical Effort:
While performing the duties of this job, the employee is required to maintain a stationary position for an extended period; move about the office, operate and position computers and files, as needed; and frequently communicate with others. The employee may occasionally move up to 15 pounds. Work may include operation of a motor vehicle.

Scheduling:
This is a part-time position. Normal working hours will be between 7:30 am to 4:30 pm, Monday through Friday; however must be available to work occasionally on weekends and evenings.

Travel:
Local travel is required, including between campus locations. Out of state travel is limited, but may be required for special trainings/conferences.

Job Post Contact

Christina Sharkey, Human Resources Assistant

Mitchell Community College

500 W. Broad Street, Statesville, NC 28677

(704)978-1371 office

(704)978-3117 fax