School Certifying Official Assistant

SALARY: $19.00 Hourly

LOCATION: New Bern, NC

JOB TYPE: Part-Time

JOB NUMBER: 2023-00028

DIVISION: Students

DEPARTMENT: Student Services

OPENING DATE: 06/08/2023

CLOSING DATE: 6/26/2023 5:00 PM Eastern

Occupational Summary

The School Certifying Official Assistant provides immediate assistance to veteran students utilizing any VA benefit. This position is primarily located within the Student Center at the main campus. 

Essential Duties & Responsibilities

• Processes veteran's affairs applications
• Establishes records to track VA educational benefits awarded
• Works closely with the Student Accounts Office on Vocational Rehabilitation benefits and ensures proper procedures for the charging of these students
• Produces reports for the College and outside entities on the number of veterans served, educational benefits received and other necessary information for end of year reports
• Conducts admission interviews and performs various administrative functions such as processing applications, status changes, etc.
• Verifies official last date of attendance of any VA student who withdrawals or is automatically withdrawn from classes
• Participates in appropriate committees and task forces as assigned
• Performs other job-related duties and projects as assigned in support of the College's mission, core values and goals

Minimum Qualifications

Bachelor's degree from a regionally accredited institution of higher learning.

Two (2) years' experience in student services or working with military populations.

Preferred:

Military veteran.

Knowledge, Skills and Abilities

Knowledge

• Knowledge of VA educational benefits
• Knowledge of community college admissions, programs of study and registration processes
• Knowledge of college policies and procedures, academic requirements, campus resources, student life and support services
• Knowledge of customer service and customer relations principles

Skills

• Effective time management and organizational skills
• Attention to detail and high level of accuracy
• Proficiency with Microsoft Office products

Abilities

• Work independently with minimal supervision
• Commitment to student-centered principles and understanding of the community college mission
• Communicate effectively, verbally and in writing to establish positive employee, student and public relations
• Commitment to diversity, equity and inclusion; demonstrated ability to work effectively with a culturally diverse workforce, including those with different levels of academic preparation and varying physical and learning abilities, and socioeconomic levels

Agency

Craven Community College

Address

800 College Court

New Bern, North Carolina, 28562

Phone

252-638-7335

Website

https://www.schooljobs.com/careers/cravencc/jobs/4073967/school-certifying-official-assistant