Announcement Summary

Fayetteville Technical Community College is seeking qualified applicants for this full-time position. The ability to effectively and accurately perform a variety of complex and responsible clerical duties for assigned area is critical to experiencing success in this position. Expertise in quality customer service is essential. Qualified candidates will possess excellent computer skills, demonstrate evidence of flexible work experiences and a willingness to change; be open-minded, fair, and possess the ability to see multiple perspectives; be willing to take risks and accept responsibility for professional and personal growth.

Duties

Accurately perform a variety of complex and responsible clerical duties for the departments and faculty in assigned areas.

Provide detailed information to students, faculty, and staff while maintaining confidentiality of student and employee records.

Provide quality customer service to visitors and callers, handle their inquiries, and direct them to the appropriate persons according to their needs.

Manage, organize, and maintain detailed paper and electronic records and files.

Compose, type, and distribute meeting notes, routine correspondence, and reports.

Maintain office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.

Operate office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications.

Complete special projects and assignments as required and perform related duties as assigned.

Manage and prioritize multiple requests while being interrupted.

Continually develop and improve skills through professional development.