Secretary II – College and Career Readiness

Secretary II – College and Career Readiness


Fayetteville Technical Community College
2201 Hull Road
Fayetteville, NC 28303
Phone: 910-678-8400


College Scale



Job Category

  • Clerical

Application Period

Opens: Monday, September 26, 2022
Closes: Monday, October 17, 2022

Target Start Date

Tuesday, November 1, 2022

Expected Work Hours

8am-5pm M-F

Employment Type


Minimum Qualifications

Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying.

Experience: Two years of increasingly responsible experience or one year of experience and an Associate’s degree in Office Technology or related field.

Training: Completion of the twelfth grade supplemented by specialized secretarial training or equivalent.

Communication, both oral and written, skills necessary.

Must have efficiency in Microsoft Office (Access, Excel, PowerPoint, and Word). Applicants not meeting this minimum requirement will not be considered for this position.

Preferred Qualifications

Associate Degree in Office Administration or in a related field.

Position Description

Responsibilities include but are not limited to:

Provide students and general public with educational information, providing course/program information and college policies.

Type, process, and proofread a variety of reports, letters, memos, and statistical charts; type from rough draft.

Perform routine and complex general clerical work including filing, scheduling appointments, duplication, and processing of information, including statistical analyses of a variety of research topics.

Research complex problems and discrepancies in records, applications, transcripts, and institutional web pages.

Work with other departments to coordinate events, programs, and schedules; assist in the coordination of appointments, meetings, conferences, and data collection efforts.

Respond to complaints and requests for information regarding College and department policies, rules, procedures, and web pages.

Operate a variety of standard office and classroom equipment including computers, scanners, printers, copier equipment, audiovisual technology such as smart boards, document cameras, projectors, and tablets.

Correspond and distribute information and files using the College’s networking system.

Assist with student registration and other customer service activities at centers and other off-campus and on-campus locations.

Verify time sheets and process monthly payroll.

Prepare required documentation for continued education courses to include: contracts, professional service agreements, work orders, audio-visual requests, room requests, and purchase orders for supplies, equipment, and textbooks.

Create and prepare marketing materials such as brochures, flyers, handouts, and institutional web pages that are consistent with the College image and branding.

Prepare class registration materials for records and registration office to include cover sheet, data forms, and group receipts.

Assist in preparing and maintaining special reports and budget information for internal and external groups, agencies, and organizations.

Performing related duties as assigned.

Job Post Contact

FTCC-Human Resources