Responsibilities include but are not limited to:

Provide students and the general public with educational information, course/program information, and an overview of College policies.

Typing, processing, and proofreading a variety of reports, letters, memos, and statistical charts; type correspondence from rough drafts.

Perform routine and complex general clerical work including filing, scheduling appointments, copying, and processing of information, including statistical analyses of a variety of data from research topics.

Research complex problems and discrepancies in records, applications, transcripts, institutional web pages, and formulate alternative actions for consideration.

Work with other departments to coordinate events, programs, and schedules; assist with the coordination of luncheons, meetings, conferences, and data collection efforts.

Respond to complaints and requests for information on College and department policies, rules, procedures, and information from web pages.

Operate a variety of standard office equipment including a computer, scanners, and copier equipment.

Correspond and distribute information and files using the College’s networking system.

Assist with registration and other customer service activities at centers and other off-campus and on-campus locations.

Verify time sheets.

Prepare required documentation for work orders, room requests, and purchase orders for supplies, and equipment.

Create and maintain office document control procedures such as brochures, flyers, handouts, and institutional web pages that are consistent with the College’s image and branding.

Maintain strict confidentiality of records and other materials or information of a confidential or sensitive nature as it relates to FERPA (Family Educational Rights and Privacy Act).
 

Assist in the maintenance and security of all testing and supplemental materials.
 

Complete light housekeeping duties such as sanitizing each workstation after each examination.
 

Work a flexible schedule to include evenings and weekends as requested.