Secretary II - Admissions/Testing

Secretary II - Admissions/Testing


Fayetteville Technical Community College
2201 Hull Road
Fayetteville, NC 28303
Phone: 910-678-8400


College Scale



Job Category

  • Clerical

Application Period

Opens: Tuesday, November 29, 2022
Closes: Monday, December 12, 2022

Target Start Date

Friday, January 13, 2023

Expected Work Hours

8am-5pm M-F

Employment Type


Minimum Qualifications

Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying.

Experience: Two years of increasingly responsible experience or one year of experience and an Associate’s degree in Office Technology or related field.

Training: Completion of the twelfth grade supplemented by specialized secretarial training or equivalent.

Preferred Qualifications

Associate’s degree in Office Technology or related field from a regionally accredited college

Position Description

Responsibilities include but are not limited to:

Provide students and the general public with educational information, course/program information, and an overview of College policies.

Typing, processing, and proofreading a variety of reports, letters, memos, and statistical charts; type correspondence from rough drafts.

Perform routine and complex general clerical work including filing, scheduling appointments, copying, and processing of information, including statistical analyses of a variety of data from research topics.

Research complex problems and discrepancies in records, applications, transcripts, institutional web pages, and formulate alternative actions for consideration.

Work with other departments to coordinate events, programs, and schedules; assist with the coordination of luncheons, meetings, conferences, and data collection efforts.

Respond to complaints and requests for information on College and department policies, rules, procedures, and information from web pages.

Operate a variety of standard office equipment including a computer, scanners, and copier equipment.

Correspond and distribute information and files using the College’s networking system.

Assist with registration and other customer service activities at centers and other off-campus and on-campus locations.

Verify time sheets.

Prepare required documentation for work orders, room requests, and purchase orders for supplies, and equipment.

Create and maintain office document control procedures such as brochures, flyers, handouts, and institutional web pages that are consistent with the College’s image and branding.

Maintain strict confidentiality of records and other materials or information of a confidential or sensitive nature as it relates to FERPA (Family Educational Rights and Privacy Act).

Assist in the maintenance and security of all testing and supplemental materials.

Complete light housekeeping duties such as sanitizing each workstation after each examination.

Work a flexible schedule to include evenings and weekends as requested.


Job Post Contact

FTCC-Human Resources