Secretary II - Corporate and Continuing Education HRD Program

Secretary II - Corporate and Continuing Education HRD Program


Fayetteville Technical Community College
2201 Hull Road
Fayetteville, NC 28303
Phone: 910-678-8400


College Scale



Job Category

  • Clerical

Application Period

Opens: Friday, February 15, 2019
Closes: Monday, February 25, 2019

Target Start Date

Friday, March 15, 2019

Expected Work Hours


Employment Type


Minimum Qualifications

Associate Degree in Office Administration or a related field with one year of experience or two years of increasingly responsible clerical experience. Communication, both oral and written, skills necessary. Must have efficiency in Microsoft Office (Access, Excel, PowerPoint, and Word). Applicants not meeting this minimum requirement will not be considered for this position.

Preferred Qualifications

Associate Degree in Office Administration or a related field with one year of experience.

Position Description

Announcement Summary

Fayetteville Technical Community College is seeking qualified applicants for a Secretary II position in Continuing Education Industry Training Department. The ability to effectively perform a variety of complex and responsible clerical duties for assigned areas is critical to experiencing success in this position. Expertise in quality customer service is essential to this position. Qualified candidates will possess excellent computer skills, demonstrate evidence of flexible work experiences and willingness to change, open-mindedness, fairness and the ability to see multiple perspectives, a willingness to take risks, and willingness to accept responsibility for professional and personal growth


Responsibilities include but are not limited to:

Type, process and proofread a variety of reports, letters, memorandums, and statistical charts; type from rough draft.

Performing a variety of routine and complex clerical duties including filing, scheduling appointments, duplication, and processing of information, including statistical analysis of a variety of research topics.

Assist in the preparation and maintaining of complex and detailed reports, records, and files.

Research complex problems and discrepancies in records, applications, transcripts and institutional web pages.

Confer with other departments to coordinate events, programs and schedules; assist in the coordination of luncheons, meetings, conferences, and data collection efforts.

Assist in preparing and maintaining special reports and budget information for internal and external groups, agencies and organizations.

Operate a variety of standard office equipment including computers, scanners, and copier equipment.

Assist with registration and other customer service activities at centers and other off-campus and on-campus locations.

Prepare required documentation for continued education courses to include: contracts, public service agreement, work orders, audio-visual requests, room requests, and purchase orders for supplies, equipment and textbooks.

Verify time sheets.

Prepare class registration materials for records and registration office to include cover sheets, data forms and group receipts.

Answer telephone calls and respond to inquires as appropriate.

Perform related duties as assigned.

How to Apply

Job Post Contact

FTCC-Human Resources