Senior Academic Advisor/Engagement and Retention Coach

Senior Academic Advisor/Engagement and Retention Coach


Davidson County Community College
297 DCCC Road
Thomasville, NC 27360
Phone: 336-249-8186


$35,932.00 - $46,712.00 Annually


Full Time Benefits

Job Category

  • Professional

Application Period

Opens: Friday, January 14, 2022
Closes: Friday, February 4, 2022

Target Start Date

Monday, February 7, 2022

Expected Work Hours


Employment Type

Full Time

Minimum Qualifications


  • Bachelor’s degree from an accredited institution and five years of experience in post-secondary academic advising, career development, student success or related field OR Master’s degree from an accredited institution and two years of experience in post-secondary academic advising, career development, student success or related field
  • Demonstrated commitment to equity, inclusion, engaging in equitable practices and working with diverse people/students

Preferred Qualifications


  • Experience working in a community college setting
  • Experience with student success and retention
  • Experience working with onboarding within a higher education setting
  • Experience in supervision

Fluency in Spanish

Position Description


Davidson-Davie Community College is an award-winning institution that is committed to being a welcoming campus community that reflects and enacts the values of diversity, equity and inclusion to ensure student learning and success. We seek candidates who will not only enhance our representational diversity but whose research, teaching, and community engagement efforts contribute to diverse, equitable, and inclusive learning and working environments for our students, staff, and faculty. Our goal is to identify individuals who will assist in our mission, so that everyone has the opportunity to succeed at Davidson-Davie Community College.

Our benefits and other resources make it possible to excel both professionally and personally. We are a dynamic community that supports and celebrates the success of our students, faculty and staff.    The future is here!


The Senior Academic Advisor/Engagement and Retention Coach provides learning-centered academic advising and case management to assist students through a guided pathway experience that aligns with their life and career goals.  The Senior Advisor is also responsible for transfer partnerships, New Student Orientation, and the supervision of work-study students and staff related to New Student Orientation. The position reports directly to the Director, Academic Advising and has the following responsibilities:



In collaboration with the Director, coordinates and manages all areas of New Student Orientation. This includes but is not limited to supervision of all orientation staff.


In collaboration with the Director, coordinates the development and implementation of advising materials, including e-advising services and processes that facilitate an efficient and effective advising system.

In collaboration with the Director, provides training to other advisors and facilitates workshops


Serves as the departmental point of contact when the Director of Academic Advising is not available


Serves as liaison for dual admissions programs with our four year partners and coordinate events and informational sessions to educate the campus community.


Utilizes developmental, strength-based and learning-centered advising approaches to provide comprehensive, culturally responsive, proactive advising to students.


Assists students in developing and navigating a guided pathway from entry to completion to include understanding the various academic transfer and professional/technical programs and degrees/diplomas certificates options the college offers.


Assists students with creating comprehensive customized educational plans to ensure their success; monitors academic performance, and guides students to successful completion of their graduation requirements.


Assists students on academic warning, probation and suspension in identifying and understanding problems or concerns that affect academic achievement, provides appropriate interventions and supports achievement of academic success by referring students to institutional and/or community resources as appropriate.


Utilizes early alert technologies and strategies for outreach and track student academic progress.


Develops success plans to improve student retention, progression, and completion, including developing, delivering and sponsoring workshops, seminars etc. on student success strategies.


Acts as a level 3 screener for the Single Stop program to identify support resources available to meet student’s personal and financial need.  


Develops strategies and activities to promote student engagement to target improving academic performance, program completion, college transfer, advising services and registration. 


Collaborates and communicates with faculty and staff throughout the College to remain knowledgeable about programs and services and acts as a liaison with academic programs and services.

Maintains sensitivity, understanding and respect for a diverse academic environment, inclusive of students, faculty, and staff of varying social, economic, cultural, ideological, and ethnic backgrounds

Critically evaluates advising practices and College processes and provide ideas for improvement when needed


Participates in campus committees and attends College and division events and meetings


Supports the mission, vision, and values of the College


Performs other duties as assigned which support the purpose and initiatives of the College

Job Post Contact

Davidson-Davie Community College


Fax:  336-249-1933