Occupational Summary

The Senior Administrative Assistant performs a range of administrative, clerical, and project support duties in support of the Havelock Campus. This position maintains current knowledge of appropriate college and departmental policies, processes and procedures in an effort to ensure efficiency and integrity of the department. This position actively participates in the planning and coordination of projects, activities and initiatives undertaken by the department.

Essential Duties & Responsibilities

• Provides excellent customer service and assistance to internal and external customers though walk-in, telephone and email
• Manages the building room calendar and approves room requests and schedules curriculum room assignments
• Provides general administrative support to the Havelock Campus including preparation of memorandums, correspondence, minutes, reports, and check requests
• Receives, verifies, records and issues receipts for all College cash collections; prepares balancing sheet for daily closeout
• Processes in person, electronic and phone payments for registration and various fees
• Processes all Colleague updates to the Havelock Campus course schedule as requested
• Inputs, and issues contracts for instructors and processes payroll for adjuncts, full-time overload and contract employees
• Assists in maintaining and monitoring budgets and monitors and conducts inventories pertaining to equipment and supplies and contacts appropriate individuals for equipment maintenance
• Performs requisition requests to order supplies and/or services 
• Participates in appropriate committees and task forces as assigned
• Performs other job-related duties and projects as assigned in support of the College’s mission, core values and goals

Knowledge, Skills and Abilities

Knowledge

• Advanced knowledge of clerical processes and procedures and standard office procedures; practices and equipment
• Advanced knowledge of report preparation
• Advanced knowledge of record control and statistical record keeping

 
Skills

• Advanced computer skills and technical proficiency in Microsoft Office applications
• Effective verbal, listening and written communications skills
• Attention to detail and high level of accuracy
• Highly effective planning, coordination and organizational skills to meet work deadlines
• Interpersonal skills with proven ability to work in a team environment

 
Abilities

• Ability to record, compile, analyze and summarize data
• Ability to analyze situations and exercise sound judgement in making decisions
• Ability to display tact and poise at all times
• Ability to handle confidential information with absolute discretion
• Commitment to diversity, equity and inclusion; demonstrated ability to work effectively with a culturally diverse workforces, including those with different levels of academic preparation and varying physical and learning abilities, and socioeconomic levels