Senior Library Assistant

Senior Library Assistant

Employer

Fayetteville Technical Community College
2201 Hull Road
Fayetteville, NC 28303
Phone: 910-678-8400

Salary/Grade

College Pay Scale

Benefits

Yes

Job Category

  • Professional

Application Period

Opens: Friday, September 13, 2019
Closes: Monday, September 30, 2019

Target Start Date

Friday, November 1, 2019

Expected Work Hours

Full Time

Employment Type

Full-Time

Minimum Qualifications

High school diploma supplemented by general office training; or equivalent with three years of increasingly responsible experience in the area of technical library and circulation service assignments.

Communication skills, both oral and written, and excellent computer skills necessary. Understand and perform basic math and accounting functions.

Preferred Qualifications

 

Experience creating and maintaining libguides, developing online tutorials, conducting library resource instruction. Associate Degree in Library Science or related field.

Position Description

Announcement Summary

Fayetteville Technical Community College is seeking qualified applicants for this full-time position. The ability to effectively and accurately coordinate, direct, and participate in major support activities of the library such as circulation, technical services, or serials is essential to success in this position. Applicants will be able to perform a wide variety of highly complex technical and clerical library work related to assigned tasks. Demonstrate ability to delivery quality customer service is essential.

The Senior Library Assistant is the advanced position in the Library Assistant series, which is different from other classes within the series by the level of responsibility assumed and the complexity of duties assigned. The position performs the most difficult and advanced duties assigned to positions within this series including coordinating and directing assigned support activities and performing highly complex, multifaceted duties.

Qualified candidates will possess excellent computer skills, demonstrate evidence of flexible work experiences and a willingness to change; be open-minded, fair, and possess the ability to see multiple perspectives; be willing to take risks and accept responsibility for professional and personal growth.

Duties

Coordinate, participate, and direct assigned support activities including circulation, technical services, or serials.

Train, assign, and review the work of assigned library and student assistants; ensure that proper policies and procedures are followed and maintained.

Respond to and handle the most complex issues and problems within the work unit.

Compile statistics and data; prepare summary reports and lists.

Develop and organize special projects for assigned staff; assist staff with special projects and research assignments.

Maintain various manual and computerized files and records; enter information into computerized data bases; update and revise as required.

Provide direct assistance to patrons in person and on the phone regarding direction, location, and routine reference help.

Maintain “Reserves” collection.

Assist students with questions regarding computer use such as login procedures and accessing NCLive both off and on campus.

Interpret and apply Library policies.

Resolve patron complaints regarding disputed fines and other Library charges; adjust accounts if necessary.

Oversee the work of assigned library and student staff.

Receive new books into collection including unpacking, accessing, and checking packing lists and invoices.

Monitor accuracy and completeness of shipments; file claims for incomplete orders.

Process direct order books from the publishers.

Catalog books through the use of library software for addition to library’s collection.

Process books to be discarded and revise title information in automated catalog and organize discarded books for yearly book sale.

Must be able to stand and walk for extended periods.

Ablility to hear audible equipment (phone, emergency exit, security gate, etc.) indicators and verbal communications in the environment.

Must move objects weighing in excess of 50 pounds over a distance greater than 80 feet.

Required to sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms and demonstrate flexibility.

Must see with sufficient clarity up close, at a distance vision, color, posses good peripheral and depth perception; focus adjustment to differentiate light/color intensity and evaluate perceivable changes to the environment.

Must be able to retrieve materials from the Book Drop.

Must have balance and coordination to use step stool and ladder.

Must have a good command of the English language.

Perform related duties as assigned

How to Apply

For a complete list of vacancies and to apply, please visit our employment opportunities link.

https://faytechcc.peopleadmin.com/

Job Post Contact

Gail Davis
910-678-8378