Senior Secretary – Instructional Design/Quality Assurance & Center for Academic Excellence

Senior Secretary – Instructional Design/Quality Assurance & Center for Academic Excellence


Fayetteville Technical Community College
2201 Hull Road
Fayetteville, NC 28303
Phone: 910-678-8400


Salary scale



Job Category

  • Clerical

Application Period

Opens: Tuesday, November 10, 2020
Closes: Monday, November 23, 2020

Target Start Date

Monday, January 4, 2021

Expected Work Hours

8am - 5pm M-F

Employment Type


Minimum Qualifications

Associate degree in Office Administration or related field with two years of secretarial experience or High School Diploma supplemented by specialized secretarial training or equivalent and three years of increasingly responsible secretarial experience .

Preferred Qualifications

An Associate degree in Office Administration or related field is preferred.

Position Description

Duties may include, but are not limited to, the following:
Prepare and proofread a wide variety of reports, letters, memos, course materials, exams and statistical charts; compose routine correspondence related to responsibilities assigned.

Screen office and telephone calls; respond to complaints and requests for information on courses, procedures, systems and events relating to responsibilities assigned; receive and route mail.

Establish and maintain computerized spread sheets and data files; run reports on regular and requested basis. Data Collection and Visual representations of data structures.

Compile data for special projects; collect and assemble data and background materials for a variety of reports and meetings.

Maintain and coordinate calendars and schedules of Department activities, courses, meetings and events; coordinate and schedule activities with other College departments, the public and outside agencies.

Perform general clerical work including filing, scheduling appointments and meetings, and processing reimbursement requests.

Organize and maintain filing systems; maintain records related to specific area of assignment.

Prepare required documentation for curricular and continued education courses to include: contracts, public service agreements, work orders, audio-visual requests, room requests, and purchase orders for supplies, equipment, and textbooks.

Prepare brochures, flyers and handouts for general marketing purposes.

Prepare class registration materials for records and registration office to include cover sheets, data forms and group receipts.

Assist in preparing and maintaining special reports and budget information for external groups, agencies and organizations.

Verify and review materials for completeness and conformance with established regulations and procedures.

Assist the Office of Part-Time Contracts in preparing contracts, verifying time sheets, entering I-9 information, reviewing payroll hiring forms, and preparing reports.

Operate a variety of office equipment including a computer for word processing; input and retrieve data and text; organize and maintain disc storage and filing as necessary.

Coordinate travel arrangements for Department staff.

Order and maintain office supplies and maintain related records.

Correspond and distribute information and files using the College’s networking system.

Perform related duties as assigned.

Job Post Contact

FTCC-Human Resources