Closes: Friday, May 21, 2021
Target Start Date
Expected Work Hours
- An associate's degree in social science, psychology, health sciences, or a directly related field from an accredited institution.
- Two (2) years of professional level experience working with case management, counseling and/or other coordination of services for students/clients.
- A combination of higher education and experience will be considered.
Required knowledge, skills and abilities:
- Ability to communicate effectively, both in writing and orally.
- Ability to establish and maintain effective working relationships with employees at all levels throughout the institution.
- Outstanding customer service skills.
- Demonstrated commitment and leadership ability to advance diversity and inclusion.
- Ability to be sensitive to the needs of a diverse rural student body; population including non-traditional students, students of color, and first-generation college students.
- Demonstrated commitment to working well in a team environment.
- Completion of a bachelor’s degree.
At Central Carolina Community College, we create transformative lifelong learning opportunities! We expect all employees to find ways to remove barriers to student success and provide all students a pathway to achievable dreams. Our employees are charged to recognize the challenges we face and to respond to them with empathy, understanding, and a willingness to help.
Single Stop is a national nonprofit that harnesses America’s most effective anti-poverty tools to increase economic mobility for low-income individuals. Through a combination of technology and case management, Single Stop provides a program model that ensures that individuals and families can easily access resources that help them attain higher education, obtain good jobs, and eventually achieve financial stability. Single Stop works with community based organizations, veterans organizations, and colleges to implement its program model.
CCCC is utilizing the Single Stop platform and resource referral model to support students in accessing and completing their educational programs. The Single Stop Coordinator will report to the Executive Director of College Access and Strategic Initiatives. This position is responsible for assisting with the collaboration, operation, and implementation of the Single Stop program within the student support network at CCCC. Single Stop assists students in accessing public benefits to address their basic needs and makes personalized and supported referrals to resources within the college and community. This new program requires aid in the development and maintenance of business partnerships, on-campus resources, and marketing to CCCC students. The coordinator implements policies and procedures, leads programmatic initiatives related to public benefits (i.e. SNAP, Medicaid) and partners closely with Admissions Counselors, Faculty/Advisors, Financial Aid, TRIO, FNS E&T, Success Coaches, and the CCCC Foundation to provide holistic and relevant support to students in need.
This position is time-limited through September 30, 2022. It is funded through the Coronavirus Response and Relief Supplemental Appropriations Act (CRRSAA) Higher Education Emergency Relief Fund (HEERF) II and is subject to the availability of federal funding.
Diversity Policy: Central Carolina Community College believes the college experience is greatly enriched through diversity; therefore, the college encourages diversity of thought within the student body and staff. Furthermore, the college seeks to promote awareness of diversity and the respect for all individuals, and the college pledges to adhere to this mission in its relationship with the community.
- Assists in the development, implementation, and maintenance of the new Single Stop public benefits program.
- Coordinates with relevant divisions providing student support to enhance the student support network and provide holistic student support for all CCCC students.
- Performs 1:1 support to students, refer to on-campus and community resources.
- Seeks and maintains outside partnerships to build public benefits and basic needs programming.
- Participates in communication/outreach efforts to promote programs, including facilitating presentations.
- Collects data and creates reports to evaluate program effectiveness.
- Collaborates closely with Admissions Counselors, Faculty/Advisors, Financial Aid, TRIO, FNS E&T, Success Coaches, and the CCCC Foundation to provide holistic and relevant support to students in need.
- Performs other duties as assigned.