Job Description

The Student Affairs Technician is a part-time position located on both the L. L. Polk Campus in Polkton, NC and the OCH Campus in Monroe, NC.  Under the direction of the Registrar, the Student Affairs Technician provides high quality service to students and employees to achieve a high standard of excellence and innovation in support services by supporting the enrollment process, preparing student records, and assisting with other departmental duties as needed.

Job Duties

·        Provide exceptional customer service

·        Maintain confidentiality of all records within local, state and federal guidelines (FERPA)

·        Maintain integrity of the institution through accountability, accuracy and ethical behavior

·        Show flexibility and willingness to change and provide additional assistance when needed

·        Conduct credit evaluations of transcripts for students

·        Assist with coverage for front door responsibilities of the Success Navigator

·        Assist with document imaging students’ records/files to include clean up and maintenance of files

·        Assist with updating and maintenance of student records (i.e. general application, data entry/name changes, address changes/telephone numbers)

·        Provide hands-on organization and filing of records

·        Provide official transcripts and enrollment verifications upon request for all students

·        Perform other duties as assigned