Student Equity Specialist - SSS/First Generation

Student Equity Specialist - SSS/First Generation


Pitt Community College
1986 Pitt Tech Road
Winterville, NC 28590
Phone: 252-493-7200

Job Location

Main Campus


Commensurate with experience


State of NC

Job Category

  • Professional

Application Period

Opens: Thursday, September 24, 2020
Closes: Monday, October 26, 2020

Target Start Date

Monday, November 16, 2020

Expected Work Hours


Reports to

TRIO Director

Employment Type


Minimum Qualifications

Bachelor's degree in Mathematics, Mathematics Education, or a Mathematics related field is required.
Bachelor's degree with 18 semester hours in Mathematics, Mathematics Education, or a Mathematics related field is required.
Bachelor's degree in Education and three years' teaching experience in Mathematics or graduate training in remedial education is required.

Preferred Qualifications

Physical Requirements:   Must be physically able to operate a variety of automated machines including telephone, computer, copier, calculator, etc.  Must be physically able to exert up to twenty-five pounds of force occasionally and/or frequently lift, carry, push, pull, or otherwise move objects.  Physical demands are in excess of sedentary work; position requires walking, standing, climbing, stooping, reaching, etc. for brief periods of time.   Must be able to lift weights of up to fifty pounds.


Data Conception:   Requires the ability to compare and or judge the readily observable functional, structural, or compositional characteristics (whether similar to or divergent from obvious standards) of data, people, or things.


Interpersonal Communication:   Requires the ability of speaking and/or signaling people to convey or exchange information.  Includes the giving of assignments and instructions to assistants, etc.  Includes the giving and receiving of information and instructions from the President.

Language Ability:   Requires the ability to read a variety of documents, reports, and books such as various manuals, building codes, general statutes, budget ordinance, maps, etc.  Requires the ability to prepare documents and reports with the proper format, punctuation, spelling and grammar, etc.  Has the ability to speak with poise, voice control and confidence.

Intelligence:   Has the ability to apply principles of logical or scientific thinking to define problems, collect data, establish facts, and draw valid conclusions; to interpret an extensive variety of technical instructions in mathematical or diagrammatic form.  Is able to deal with several abstract and concrete variables.  Has the ability to apply principles of rational systems such as accounting, mechanics, personnel, engineering, and legal systems, etc., in order to solve practical problems and deal with a variety of concrete variables.

Verbal Aptitude:   Requires the ability to record and deliver information and to follow verbal and written instructions.

Numerical Aptitude:   Requires the ability to utilize mathematical formulas; add, subtract, multiply, and divide numbers; utilize decimals; figure percentages; apply algebraic, geometric, and trigonometric principles; utilize descriptive statistics; and utilize linear and quadratic programming; etc.

Form/Spatial Aptitude:  Requires the ability to inspect items for proper length, width and shape.

Motor Coordination:   Requires the ability to coordinate hands and eyes in using automated office and other equipment.

Manual Dexterity:   Requires the ability to handle a variety of items, office equipment, computer, calculator, control knobs, switches, etc.  Must have moderate levels of eye/hand/foot coordination.

Color Discrimination:   Requires the ability to differentiate colors and shades of color.

Interpersonal Temperament:   Has the ability to deal with people beyond receiving instructions.  The worker needs to relate to people in situations involving more than receiving instructions.  Must be adaptable to performing under moderate stress when confronted with an emergency.

Physical Communication:  Requires the ability to talk and/or hear (talking - expressing or exchanging ideas by means of spoken words; hearing - perceiving nature of sounds by ear.)

                                                                            PERFORMANCE INDICATORS

Knowledge of Job:  Must be able to effectively communicate with people from varied social, educational, and economic backgrounds. Must be able to generate reports and presentations using various types of computer programs, and word processing applications including Microsoft Word, Excel, PowerPoint, Access, etc. Must be able to integrate the learning style preferences of SSSP participants in the plan for the delivery of instructions. Must have the ability to maintain a high level of confidentiality.

Quality of Work:  Maintains high standards of accuracy in exercising duties and responsibilities.  Exercises immediate remedial action to correct any quality deficiencies that occur in areas of responsibility.  Maintains

high quality communication and interaction with all College departments and divisions, co-workers and the public.

Quantity of Work:  Performs described "Specific Duties and Responsibilities" and related assignments efficiently and effectively in order to produce quantity of work which consistently meets standards and expectations of the College.

Dependability:  Assumes responsibility for completing assigned work.   Completes assigned work within deadlines in accordance with directives, College policy, standards and prescribed procedures.  Remains accountable to assigned responsibilities in the technical, human and conceptual areas.

Attendance:  Attends and remains at work regularly and adheres to College policies and procedures regarding absences and tardiness.  Provides adequate notice to higher management with respect to vacation time and time-off requests.

Initiative and Enthusiasm:  Maintains an enthusiastic, self-reliant and self-starting approach to meet job responsibilities and accountabilities.  Strives to anticipate work to be done and initiates proper and acceptable direction for the completion of work with a minimum of supervision and instruction.

Judgment:  Exercises analytical judgment in areas of responsibility.  Identifies problems or situations as they occur and specifies decision objectives.  Identifies or assists in identifying alternative solutions to problems or situations.  Implements decisions in accordance with prescribed and effective policies and procedures and with a minimum of errors.  Seeks expert or experienced advice where appropriate and researches problems, situations and alternatives before exercising judgment.

Cooperation:  Accepts supervisory instruction and direction and strives to meet the goals and objectives of same.  Questions such instruction and direction when clarification of results or consequences are justified, i.e., poor communications, variance with College policy or procedures, etc.  Offers suggestions and recommendations to encourage and improve cooperation between all staff persons and departments within the College.

Relationships with Others:  Shares knowledge with managers, supervisors and staff for mutual and College benefit.  Contributes to maintaining high morale among all College employees.  Develops and maintains cooperative and courteous relationships with administrative service employees, staffers and managers in other departments, representatives from organizations, and the public so as to maintain good will toward the College and to project a good College image.  Tactfully and effectively handles requests, suggestions and complaints from other departments and persons in order to maintain good will within the College.  Emphasizes the importance of maintaining a positive image within the College.  Interacts effectively with higher management, Vice President, other College professionals and the public.

Coordination of Work:  Plans and organizes daily work routine.  Establishes priorities for the completion of work in accordance with sound time-management methodology.  Avoids duplication of effort.  Estimates expected time of completion of elements of work and establishes a personal schedule accordingly.  Attends required meetings, planning sessions and discussions on time.  Implements work activity in accordance with priorities and estimated schedules. 

Safety and Housekeeping:  Adheres to all safety and housekeeping standards established by the College and various regulatory agencies.  Sees that the standards are not violated.  Maintains a clean and orderly workplace. 

Planning:  Plans, directs and uses information effectively in order to enhance activities and production of the Administrative Services Operations.  Knows and understands the expectations of the College regarding the activities of the Administrative Services Operations and works to see that these expectations are met.  Designs and formulates ways, means, and timing to achieve the goals and objectives of the Administrative Services Operations and the College.  Within the constraints of College policy, formulates the appropriate strategy and tactics for achieving Administrative Services Operations and College objectives.  Organizes, arranges and allocates manpower, financial and other designated resources in an efficient and effective way so as to achieve the goals and objectives of the Administrative Services Operations and the College.

Organizing:  Organizes own work and that of subordinate staff well.  Ensures that staff members know what results are expected of them and that they are regularly and appropriately informed of all College and Administrative Services Operations' matters affecting them and/or of concern to them.

Staffing:  Works with the Personnel Department to select and recommend employment of personnel for the Administrative Services Operations who are qualified both technically and philosophically to meet the needs of the Administrative Services Operations and College.  Personally directs the development and training of departmental managers in order to  ensure that  they are properly inducted, oriented and trained.

Leading: Provides a work environment which encourages clear and open communications. Has a clear and comprehensive understanding of the principles of effective leadership and how such principles are to be applied.  Provides adequate feed‑back to administrative services managers so that they know whether their  performance levels are satisfactory.  Commends and rewards employees for outstanding performance yet does not hesitate to take disciplinary action when necessary.  Exercises enthusiasm in influencing and guiding others toward the achievement of College goals and objectives.

Controlling:  Provides a work environment which is orderly and controlled.  Coordinates, audits, and controls manpower and financial resources efficiently and effectively.  Coordinates, audits, and controls the utilization of materials and equipment efficiently and effectively.  Has a clear and comprehensive understanding of College standards, methods and procedures.  

Delegating:  Assigns additional duties to administrative service managers as necessary and/or appropriate in order to meet Administrative Services Operations' goals, enhance staff abilities, build confidence on the job and assist staff members in personal growth.  Has confidence in staff to meet new or additional expectations.

Decision Making:   Uses discretion and judgment in developing and implementing courses of action affecting the Administrative Services Operations.  When a particular policy, procedure or strategy does not appear to be achieving the desired result, moves decisively and definitively to develop and implement alternatives.

Creativity:  Regularly seeks new and improved methodologies, policies and procedures for enhancing the effectiveness of Administrative Services Operations and College.  Employs imagination and creativity in the application of duties and responsibilities.  Is not adverse to change.

Human Relations:  Strives to develop and maintain good rapport with all staff members.  Listens to and considers their suggestions and complaints and responds appropriately.  Maintains the respect and loyalty of staff.

Policy Implementation:  Has a clear and comprehensive understanding of College policies regarding the Administrative Services Operations and College function.  Adheres to those policies in the discharge of duties and responsibilities and ensures the same from subordinate staff.

Policy Formulation:  Keeps abreast of changes in operating philosophies and policies of the College and continually reviews Administrative Services Operations' policies in order to ensure that any changes in College philosophy or practice are appropriately incorporated.  Also understands the relationship of operating policies and practices with morale and performance of all institutional personnel.  Works to see that established policies enhance same.


Position Description

This position is 50% federally funded and 50% State Funded. Two- three years’ experience working with low income/first generation and disabled students; excellent writing and oral communication skills. Demonstrated mastery in mathematical concepts in and familiarity with computer-aided math is highly desired. In addition, this position will provide support to enhance campus climate, promote social justice, and inclusion with a specific focus on first generation student success. Furthermore, the incumbent will identify and address barriers to student success and implement opportunities for excellence.  This position will support TRiO: Student Support Services and the College at large by planning programs/events, coordinating activities and projects in an effort to advance outcomes and experiences of first generation college students. Reports to the Director, TRiO Programs.


 Specific Duties and Responsibilities:

Student Support Services

  • Ability to effectively tutor participants in assigned subject(s) Math and English
  • Tutor and advise participants through online and in person platforms
  • Collaborate with a team of student support services professionals to implement and promote the overall mission of the program
  • Develop and facilitate academic workshops; Coordinating and participating in TRiO sponsored events as assigned
  • Serve as liaison between the SSS Project and PCC Dev Math/Math department faculty
  • Monitor the progress of each SSS participant receiving tutorial services
  • Assist the Reading/English Specialist to coordinate the activity of the Academic Lab
  • Develop a deep understanding of assessment development materials (standards, style guides, etc.) project history, study protocols and their application. 
  • Demonstrate consistency in applying study protocols, such as item-to-standard alignment consistency and/or standard-to-item alignment consistency.
  • Generate records according to grant guidelines
  • Ability to work in a fast-paced, often ambitious/demanding environment while maintaining agreed upon work schedules and deliverables. 
  • Other tasks a deemed necessary by Program Director.

Developmental Math

  • Teach two sections of developmental math per academic year (fall and spring). Demonstrate a thorough and accurate knowledge of the subjects he or she teaches.
  • Display an ability to interpret and evaluate theories of the field or discipline taught.
  • Connect the subject matter with related fields.
  • Employ equitable teaching and learning strategies to communicate subject matter to students and maximize student learning outcomes
  • Stay current in the subject matter through professional development, involvement in professional organizations, attending professional meetings, conferences and/or workshops
  • Modify, where appropriate, instructional methods and strategies to meet diverse needs of students.
  • Encourage the development of communication skills and higher order thinking skills through appropriate assignments.

First Generation

  • Ability to provide high-touch outreach, interaction and student development with first-generation students. 
  • Promote and organize educational opportunities, mentorship, social interaction, health and wellness, and cultural events. 
  • Collaborate with campus stakeholders who serve first generation college students. 
  • Act as a liaison to instructors, administrators and other staff regarding culture, heritage and background of first generation students and their families. 
  • Serve as Co-Chair of the First-Gen Forward Development Committee
  • Collaborate with campus stakeholders to develop a positive climate that leads to educational equity.
  • Provide detailed data-collection, record keeping and reporting on all first generation programming and academic outcomes.