POSITION

Student Helpdesk Technician

POSITION DESCRIPTION

The Student Helpdesk Technician is responsible for providing technical assistance and support to students with computer systems, hardware, or software issues. The Student Helpdesk Technician will also respond to level one (1) helpdesk tickets, run diagnostic programs, isolate problems, and determine and implement solutions.

MINIMUM QUALIFICATIONS

• High School Diploma or equivalent
• Two (2) years’ professional experience in hands-on computer troubleshooting and repair

SALARY/BENEFITS

• Hiring range is $25,500-$27,500.
• Benefits include paid holidays, annual and sick leave, medical insurance, and participation in the N.C. State Retirement System.

APPLICATION PROCEDURE

Federal Law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please contact us if you require a reasonable accommodation to apply for this position with Craven Community College.

APPLY ONLINE at www.cravencc.edu , select “Employment” at the bottom of the web page (under About Us). That will take you to the Human Resources main page. Click on the picture for Prospective Employees, (or click Learn more beneath that picture). In the center of that page click on the link for "Job Center".

Applicants must submit all required documents requested in the online application process to be considered. Before a candidate is hired, a pre-employment criminal background investigation and employer/professional reference check will be conducted.

DEADLINE TO APPLY

August 16, 2019

EMPLOYMENT DATE

October 1, 2019

Craven Community College does not discriminate on the basis of race, creed, national or ethnic origin, gender, religion, disability, age, veteran status, or citizenship status.

Craven Community College is an Equal Opportunity Educational Institution.