Job Summary

Under the guidance of the Coordinator of Instructional and Emerging Technologies, the Part-time Student Instructional Technology Assistant will have the unique opportunity to apply their technical skills to enhance the teaching and learning process. This role involves collaborating with faculty and staff to manage learning environments for assigned courses and meetings, troubleshooting technical issues, and resolving them.
Essential Duties and Responsibilities

Provide technical assistance on media technologies for faculty to enhance the teaching and learning process in the learning environment.
Troubleshoot and resolve technical issues with learning technologies.
Manage the learning environment for assigned courses and meetings.
Collaborate with the faculty to ensure student engagement in the learning environment.
Coordinate with subject matter experts to develop a knowledge repository of resources (how-to guides, videos, FAQs) and best practices for educational, instructional, and emerging technologies to enhance courses.
Communicate critical information regarding processes and procedures to faculty and staff.
Maintain the integrity and security of the College’s LMS and learning technologies.
Support the College’s mission, vision, and core values by adhering to all policies and procedures.

Related Responsibilities:

Maintain progress toward graduation in the Information Technology program by maintaining a GPA of at least 2.0 and remaining enrolled in at least six hours each semester.
Performs other duties as assigned.

Knowledge, Skills, Abilities, Education and Experience Requirements

Respect and promote an inclusive, culturally responsive environment.
Adapt and respond according to the College’s calendar and course schedule demands.
Demonstrate the importance of a learner-centered environment through feedback and collaboration.
Possess an information technology background.
Establish and maintain a positive working relationship with faculty, staff, and administrators.
Test and learn new technologies quickly and autonomously.
Communicate clearly and concisely, both orally and in writing, while exhibiting the ability to maintain the confidentiality of communications..
Use time management and organizational skills to meet deadlines while paying attention to details.

Additional Information

Surroundings/Environment:
Work is usually done in a learning environment, typically indoors with moderate noise. It involves working closely with others and occasionally working online or irregular hours. To provide a safe work environment, the student must maintain equipment and supplies, ensuring overall cleanliness, functionality, and conformance to OSHA standards.

Physical Effort:
The employee should be physically able to complete the job’s assigned duties, including standing, walking, or sitting for extended periods, moderate lifting and carrying (up to 15 pounds), general manual dexterity, operating assigned equipment, and extended exposure to computer screens.

Scheduling:
This is a part-time, 20-hour/week position. The College’s normal working hours are 8:00 a.m. to 4:30 p.m., Monday through Friday. The student must be available to work a flexible schedule, including day, evening, and weekend hours as job duties demand. The College will work around the student’s schedule to ensure their success.

Travel:
Local travel may be required, including between campus locations.