Student Services Academic Advisor

Student Services Academic Advisor


Mitchell Community College
500 West Broad Street
Statesville, NC 28677
Phone: 704-878-3200

Job Location

Mooresville Campus


$2,935 - $3,669 monthly


State of NC

Job Category

  • Professional

Application Period

Opens: Friday, September 21, 2018
Closes: Sunday, October 14, 2018

Target Start Date

Thursday, November 1, 2018

Expected Work Hours

8:00am-4:30p M-F

Reports to

Director of Academic Advising

Employment Type


Minimum Qualifications

Knowledge, Skills and Abilities:

  • be a highly-motivated self-starter with the ability to work in a fast paced environment
  • the ability to multi-task, while paying special attention to detail
  • ability to collaborate with academic departments in managing all aspects of advising
  • knowledge of the college enrollment process including applying for federal financial aid
  • knowledge of Microsoft Office, student information systems, database administration, and internet/email platforms
  • excellent oral and written communication skills and strong presentation skills
  • demonstrated ability to develop interpersonal and organizational relationships

Education and Experience Requirements:

  • Master’s degree from an accredited institution is required
  • a minimum of two years of experience employed in an advising or guidance capacity is required
  • experience working with and a demonstrated sensitivity to understanding the needs and concerns of a diverse student population, many of whom are first generation college students, is essential to the incumbent's success

Preferred Qualifications

  • experience working with students in a higher education setting preferred

Position Description


Job Summary:

The Student Services Advisor will manage a caseload of first-year students, providing academic, social and personal support to our students

Essential Duties and Responsibilities:

  • work as a hands-on educational planner, academic advisor, mentor and coach to a caseload of first-year students - instilling a sense of excitement regarding student success, retention, and graduation
  • assist first-year students with the challenges balancing academic life with external commitments and situations that may interfere with their ability to be successful students
  • promote academic success by continually monitoring student progress throughout the semester
  • work with first-year students and faculty to ensure that individual advisees are engaged with the College and are maintaining satisfactory academic progress
  • assist first-year students through the registration and re-enrollment process each semester ensuring that they are working to resolve any holds on their accounts, including, but not limited to student accounts, financial aid, immunizations, admissions, and registration holds
  • assist with new student enrollment and recruitment activities including; but not limited to, placement testing, open houses, orientation, FAFSA Day’s, etc.


Related Responsibilities:

  • keep current on all aspects of academic programs, academic support services, student information system procedures, enrollment processes and procedures, College policies, mission and philosophy
  • serve on college-wide committees
  • review policies/procedures and recommend changes with the goal of improving the student experience
  • complete other duties and assignments as directed

Job Post Contact

Rose Moon

HR Coordinator


704-978-3117 (fax)