Under the supervision of the Dean of Student Services, the Student Services Advisor works cooperatively with SCC faculty and staff to perform or cause to be performed the following: 

• Provide student centered, excellent customer service, welcoming students in person and through telephone and email.
• Maintain current knowledge of enrollment matters for traditional and non-traditional students, as well as College and Career Promise students and Early College High School students.
• Assist students in completing the admissions process, which may include placement assessment administration, interpretation of placement assessment scores, course advisement and registration.
• Provide academic and career counseling for new and returning students.
• Adhere to and enforce state and federal guidelines.
• Monitor student progress and implement intervention strategies, as appropriate.
• Provide a confidential atmosphere for student interactions and records.
• Maintain student records through filing, retrieval, retention, storage, compilation, coding, updating, and destruction.
• Maintain current knowledge of ADA requirements, and assists students under ADA Services in the process of requesting, documenting and receiving reasonable accommodations. 
• Maintains working knowledge of Department of Veterans Affairs educational programs and assists students to access benefit.
• Superior ability to follow academic policies and procedures of SCC, the North Carolina Community College system, and partner institutions.
• Assist in the recruitment of students to include the implementation of special projects.
• Attend appropriate professional meetings on and off campus.
• Work with faculty, administration, staff, and students to guarantee the successful implementation of the QEP.
• Foster a collaborative environment for the QEP Implementation Team to monitor the progress and assessments related to the Key Performance Indicators outlined in the QEP.
• Assure that professional development needed for the QEP is completed by faculty and staff.
• Collect and analyze the data collection and assessments for the QEP.
• Manage the QEP budget in compliance with all SCC policies, procedures, and procedures.
• Develop and deliver reports and presentations that clearly communicate the QEP information to a wide variety of internal and external audiences.
• Provide oversight and updates to the campus community regarding the QEP progress.
• Perform other duties as assigned by the Dean of Student Services.