Student Services Generalist - Admissions (Part Time)

Student Services Generalist - Admissions (Part Time)


Mitchell Community College
500 West Broad Street
Statesville, NC 28677
Phone: 704-878-3200

Job Location

Statesville Campus


Commensurate with Experience



Job Category

  • Clerical

Application Period

Opens: Tuesday, November 7, 2023
Closes: Monday, December 4, 2023

Target Start Date

Tuesday, November 7, 2023

Expected Work Hours

Part Time

Employment Type

Part Time

Minimum Qualifications

• High school diploma required; Associates Degree preferred • Minimum of one year of experience in providing administrative support is required

Preferred Qualifications

• High school diploma required; Associates Degree preferred • Minimum of one year of experience in providing administrative support is required

Position Description

Job Summary: This position provides customer service to faculty, staff, students, and visitors; provides accurate information to students regarding admissions, registration, placement testing, tuition payments and general college information. The position will respond to general questions about the College’s academic programs, and the enrollment processes. This person provides administrative support to the Admissions department and serves as back up to the College Receptionist. Essential Duties and Responsibilities: • Process admissions applications, high school, and college transcripts • Assist students with admissions application, residency, registration, etc. • Provides general information regarding admissions, student records and important college deadlines to students, faculty and staff via on-line, by phone or in person inquiries • Collect, process, scan, and copy student enrollment documents; checking for accuracy and ensuring students have submitted required documents • Provide students with status updates regarding their enrollment, registration and next steps • Update and maintain weekly admission schedule • Assist students with computer kiosk use for services related to the transcript requests, Self-Service, etc • Respond to admission voicemails and e-mails (as needed) • Assist with new student information sessions as needed • Provides coverage to the College reception • Perform all other duties as assigned Related Responsibilities: • Support on-campus enrollment activities including college information sessions, new student orientation, and graduation activities • Monitor level of supplies • Assist with the proctoring of student placement examinations • Assist with all enrollment and retention outreach activities Knowledge, Skills and Abilities: • Proficiency with Microsoft Office products, typing and web browsers • Excellent written and verbal communication skills • The ability to work in a congenial and professional manner with students, faculty and staff • Understanding of and commitment to open-access community college philosophy and diversity issues • Ability to multi-task and collaborate effectively as a member of a goal-oriented team Surroundings/Environment: Standard office environment, usually indoors away from the elements. Physical Effort: The work is sedentary in nature although includes periods of moving about the office or between buildings and locations. Work may require sitting for extended periods viewing a computer; and will require occasional movement of up to 15 lbs. Scheduling: This is a part-time position, working 25 hours per week. Office hours, Monday, Wednesday and Thursday, 8:30 AM to 4:30 PM, Tuesday 8:00am to 6:00pm and Friday 8:00am to 4:00pm. Must be available to work flexible work hours, as coverage requires and to work occasionally on weekends and evenings. Travel: Local travel may be required, including between campus locations.

Job Post Contact

Christina Sharkey, Human Resources Assistant

Mitchell Community College

500 W. Broad Street, Statesville, NC 28677

(704)978-1371 office

(704)978-3117 fax