Student Services Receptionist

Student Services Receptionist


South Piedmont Community College
680 US 74
Polkton, NC 28135
Phone: 704-272-5300

Job Location

Old Charlotte Highway Campus, Monroe, NC


Commensurate with SPCC salary schedule


Full-Time Benefits

Job Category

  • Clerical

Application Period

Opens: Thursday, January 25, 2018
Closes: Wednesday, February 28, 2018

Target Start Date

Thursday, March 15, 2018

Expected Work Hours

8am-5:30pm M-Th, 8am-3pm F

Reports to

Assistant to the Vice President of Student Services

Employment Type


Minimum Qualifications


• Associate’s degree or full-time equivalent of 3 years of receptionist, customer service or administrative experience.

Preferred Qualifications

• Experience working in Student Services.
• Effective oral and written communication skills.
• Proven ability to deal effectively, cooperatively and tactfully with internal and external customers.
• Microsoft Office knowledge.
• Datatel/Colleague knowledge.
• Experience working with diverse populations.
• Personal and professional integrity.

Position Description

Job Description

The Student Services Receptionist is a full-time, 12-month staff position located primarily on the OCH Campus in Monroe, NC. Under the direction of the Assistant to the Vice President of Student Services, the Student Services Receptionist will assist Student Services at the OCH (Monroe) Campus to provide high quality customer service to visitors, students, and employees.

Job Duties

• Perform reception duties:
o Greet and assist visitors, students, and employees in a professional manner.
o Determine visitors’ needs and route visitors to appropriate department/personnel.
o Determine callers’ needs and route calls to appropriate departments/personnel.
• Provide general information to the public concerning SPCC.
• Demonstrate exceptional customer services quality.
• Serve as point of contact for visitors and supervise sign-in procedures.
• Serve as liaison with security and be thoroughly familiar with safety policy.
• Retrieve and distribute Student Services mail daily.
• Assist with processing documents and records for Student Services.
• Work variable schedule if needed, including evenings and/or weekends.
• Perform other duties as assigned.

How to Apply

Click on the following link to apply:

Job Post Contact

South Piedmont Community College

Human Resources

PO Box 126

Polkton, NC 28135