Student Success Coach & Recruiter-ACT (Grant Funded), Req.#5031

Student Success Coach & Recruiter-ACT (Grant Funded), Req.#5031


Central Piedmont Community College
1201 Elizabeth Avenue
Charlotte, NC 28235
Phone: 704-330-2722

Job Location

Central Campus


$42,935 - $48,515


Full Time - State of NC

Job Category

  • Professional

Application Period

Opens: Thursday, September 22, 2022
Closes: Sunday, October 2, 2022

Target Start Date

Monday, October 10, 2022

Expected Work Hours

40 hours per week; Monday - Friday. Occasional Evenings and Weekends

Reports to

Director of HRD

Employment Type

Full-Time 12 Months

Minimum Qualifications

Bachelor’s Degree from a regionally accredited institution and two years of related work experience

Preferred Qualifications

Master’s Degree in Counseling, Organizational Development, Human Resources, Psychology, Sociology, Human Services, History, or Communications and one to two years of related experience

Position Description

The College and Career Readiness (CCR) Department offers a variety of pre-college options to help students successfully transition to college or seek employment. To further its efforts to address the economic mobility challenges many Mecklenburg County residents encounter, Central Piedmont Community College launched the “Accelerated Career Training (ACT) Program in 2018. This initiative consists of short-term training tracks that give under-employed adults no-cost career training and wrap-around support services.  ACT scholars will be enrolled concurrently in career readiness classes and receive academic and career counseling and have access to other student services.

The CCR department includes pre-GED/HiSET, Adult High School, High School Equivalency; English as a Second Language; Rise2Work, Career Development, Refugee Education, and ILEAD. Please visit our website at

The successful candidate will be committed to student success with a focus on collaboration and equity. This candidate will guide efforts for students to access scholarship assistance and complete short-term workforce training programs. This team member will connect community members to educational opportunities that foster economic mobility and coordinate program activities, timelines and partnerships.
A successful candidate will provide advising to students regarding career direction and program/course selection, enrollment and completion. The team member will continually monitor student progress and provide feedback, motivation and encouragement to move students towards individual success. The coach works with students to develop and complete academic and career goals as well as to identify and resolve student barriers. 

General Function
Provides support and student coaching for the Accelerated Career Training Program. This includes assisting students in the area of advising, settling career goals, and job placement.
Characteristics Duties and Responsibilities

1. Plans and manages outreach to students and prospective students, including students enrolled in CCR programs and un/underemployed community members. Provides community partners, college departments, and others informational material on Central Piedmont educational opportunities, class schedules, eligibility, and processes to obtain scholarships.

2. Creates and implements information sessions and 1 on 1 meetings to generate interest and provide information about the program. Attends events, open houses, and other community events to promote program.

3. Reviews student applications for ACT program and communicates with candidates about eligibility and enrollment. Maintains all required records and student data in compliance with program procedures.

4. Advises and counsels students in developing career and academic plans and selectin courses; explains policies, procedures, and program requirements and assists students in obtaining support to meet needs and overcome barriers to achieving educational and career goals. 

5. Coordinates process for enrolling students in academic programs including selecting courses, purchases of books, class materials, equipment, uniforms, screenings, etc. and maintains accounting documents.

6. Consults with students regarding academic problems or concerns and assists students in obtaining support to meet these specific needs such as technology and transportation support.

7. Develops, executes, and monitors strategic communication with first-year students.

8. Collaborates with support services program to ensure students have support needed to be successful (Career Services, Single Stop, Libraries, FYE, tutoring, counseling, etc.) 

9. Collaborates with Counseling and Advising to stay up-to-date on College and program requirements.

10. Assists with recruiting employers to provide industry tours, job shadowing, internships, pre- apprenticeships, and/or employment for the ACT students.

11. Provides employability skills training opportunities and assists students with career preparation including developing resumes, interviewing and job search. Works closely with instructors, program area, career and academic advisors to ensure students are aware and properly trained for work within their field of study. 

12. Utilizes Datatel, Aviso and other software in monitoring, assessing and collecting data. Assists in designing assessment instruments. Monitors and records students’ progress and interactions. Submits regular status reports to Director and contributes to data tracking and reporting.

13. Other duties as assigned.

Knowledge, Skills, Abilities, and Worker Characteristics

*  Ability to prepare reports, maintain records, track student progress, gather data and use Datatel for report writing.

*  Ability to work well with first generation, under-represented, at risk students

*  Experience in postsecondary education, summer transitional programs

*  Self-starter with excellent organizational skills with proven track record in project management and the ability to manage multiple assignments simultaneously

*   Team player with positive outlook

*  Ability to communicate clearly, verbal and written

*  Ability to collaborate and work effectively with external and internal partners 

*  Ability to work well with students from various backgrounds


How to Apply

Qualified applicants should apply to:


Central Piedmont is committed to equal employment opportunities.


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