Student Success Navigator

Student Success Navigator


Rowan-Cabarrus Community College
1333 Jake Alexander Boulevard South
Salisbury, NC 28146
Phone: 704-216-7222

Job Location

This position is seated on our South Campus in Concord, NC


salary starts at $34,324.18



Job Category

  • Clerical

Application Period

Opens: Tuesday, September 5, 2023
Closes: Friday, September 29, 2023

Target Start Date

Monday, October 23, 2023

Expected Work Hours

M-Th, start times as early as 7:30a - as late as 7pm, F 8a - 5p

Employment Type


Minimum Qualifications

  • High School Diploma or equivalent (G.E.D.), and two (2) years of clerical, customer service, or office experience; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job.

Preferred Qualifications

  • Associate Degree in Business or related area is preferred.
  • Higher Education experience is preferred.
  • Multilingual skills are preferred. .

Position Description

Under general guidance of the Student Success Lead Navigator, the Student Success Navigator will provide excellent customer service by assisting the students, faculty, and general public in all aspects of their interaction with Rowan-Cabarrus, including providing information about courses, certificate programs, registering students via phone, fax, or any form of electronic communication. The Student Success Navigator will also assist in preparing appropriate forms and solving any enrollment discrepancies.

Other responsibilities include providing general information to the students, faculty, and public regarding procedures related to certificate completions, VA benefits and financial assistance. Input and ideas on methods to improve the student experience are also encouraged and welcome to enhance the overall process.

How to Apply

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