PRIMARY PURPOSE OF POSITION

** Position hire is subject to budget approval and funding allocation from the NC Community College System.  **

This is a temporary position that is effective until December 18, 2020. This position will assist potential and current students in the successful identification and completion of academic, professional, and personal goals by enhancing their ability to navigate through college.

ESSENTIAL JOB DUTIES

Advisement

• Assist success coaches with academic advisement and registration for new students
• Serve as primary advisor for special credit (non-degree seeking) students
• Assist with career advising, placement testing, and job placement as needed
• Develop and maintain a database for tracking student progress and advisement; produce reports on data collected; maintain notes of advising sessions to track hours, issues, and outcomes
• Assist students with identification of their academic, professional and personal goals, paths to those goals, and appropriate programs of study to meet those goals
• Work to identify and resolve student barriers and obtain support to meet specific needs.
• Assist students and faculty to problem-solve issues related to progress towards academic goals, persistence, and attendance
•  Monitor students' academic progress using retention software (Aviso) and provide student follow-up
• Intervene with students who are at-risk of academic review, warning, and/or probation
• Maintain up-to-date knowledge of all requirements, courses, and programs at HCC
• Recruitment
• Assist with the development and implementation of recruitment activities as needed
• Coordinate online recruiting meetings and presentations for potential students
• Attend recruiting events and College nights at the discretion of the director of enrollment management
• Work with the College's career coaches and coordinator of high school programs to reach out to high school populations

Additional Responsibilities

• Assist with graduation rehearsal and ceremonies as needed
• Participate in new student orientation and campus tours as needed to establish rapport with new students
• Some evening and weekend events may be required
• Participate in appropriate professional development workshops, seminars and conferences
• Meet with academic deans on a consistent basis to discuss programmatic changes
• Be knowledgeable of area four year university baccalaureate degree programs that align with HCC programs for transfer students as covered under the Comprehensive Articulation Agreement (CAA) and the Independent Comprehensive Articulation Agreement (ICAA)
• Be knowledgeable of college policies and procedures regarding admission standards, testing and educational program requirements
• Encourage and support students' participation in college activities leading progression and retention
• Work closely with the high school programs coordinator and faculty advisors to maintain a high level of communication and collaboration between advising areas of the College
• Contribute to the attainment of college, division, and department goals
• May drive college owned vehicles.
• Other duties as assigned

Expectations

• Follow professional code of conduct and ethics; maintain professional dress
• Create a student-centered environment
• Interact with co-workers and perform tasks with the highest level of integrity
• Work cooperatively with faculty, staff, students, and our learning community
• Promote and support HCC's mission, vision, and values
• Accept responsibility for job performance and assigned tasks; exhibit individual behaviors that support the official goals and objectives of the college and its members
• Exhibit flexibility and receptivity to changing technologies, methods, processes, work environments, and organizational structure and practices
• Communicate with students, faculty, and staff in a professional and timely manner
• Implement a team approach in the performance of tasks; work with others to analyze a situation, establish priorities, and apply resources for solving a problem or accomplishing a task
• Work with internal partners to share information and improve processes; work with external partners and students to eliminate operational redundancies, improve accuracy, timely processing and lower costs; establish value-based partnerships with students and external partners.
• Evaluate skill requirements, implement knowledge-sharing technologies, develop a culture of accountability and appreciation