Responsible for assisting students in the successful identification and completion of academic, professional, and personal goals by enhancing their ability to navigate through college. 

Essential Responsibilities

• Monitor and support students as they begin their educational journey. 
• Meet with prospective and new students to discuss and answer questions about the College, and help them to establish a plan to get where they want to go and become a settled and successful NCC student.
• Create a student-centered environment 
• Conduct comprehensive academic advising for college programs using a blended method such as the appreciative advising model. 
• Assist students with identification of their academic, professional and personal goals, paths to those goals, and appropriate programs of study to meet those goals. 
• Advise and register curriculum students whose programs of study are advised in the Advising Center at set times each week.
• Work to identify and resolve student barriers and obtain support to meet specific needs.
• Assist students and faculty to problem-solve issues related to progress towards academic goals, persistence, and attendance.
• Monitor students' academic progress using case management and retention software and provide student follow-up. 
• Work cooperatively with faculty, staff, students, and our learning community.
• Update and maintain progress summary sheets/evaluations for caseload.
• Maintain up-to-date knowledge of all requirements, courses, and programs (including developmental courses).
• Maintain notes of advising sessions to track contact hours, issues, and outcomes of advising sessions. 
• Demonstrate empathetic listening and the ability to have courageous conversations. 
• Create and maintain Safety Plans for students as needed; trained in crisis management, Mental Health First Aid, and de-escalation. 
• Track service provision and document coaching session in Aviso or other case management systems. 
• Knowledge of on-campus and off-campus resources for students and refer students to appropriate resources. 
• Help students navigate systems and develop self-advocacy skills. 
• Facilitate on demand training for students regarding LMS, email, and other electronic programs on campus. 
• Understand and explain Title IX regulations to students; help students with Title IX reporting if needed. 
• Attend events on campus that celebrate and support students (may require nights and weekends). 
• Maintain FERPA compliance for all students. 
• Assist with Open House/Orientation.
• Attend annual graduation exercises. 
• Participate in coaching specific and campus-wide professional development.
• Participate in new student orientation and campus tours as needed to establish rapport with new students. Some evening and weekend events may be required.
• Be knowledgeable of area four-year university baccalaureate degree programs that align with NCC programs for transfer students as covered under the Comprehensive Articulation Agreement (CAA) and the Independent Comprehensive Articulation Agreement (ICAA). 
• Be knowledgeable of college policies and procedures regarding admission standards, testing and educational program requirements. 
• Encourage and support students' participation in college activities leading to first year progression and increased retention. 
• Assist faculty within ACA courses with class presentations and instruction as needed. 
• Work closely with the high school programs coordinator and faculty advisors to maintain a high level of communication and collaboration between advising areas of the College. 
• Contribute to the attainment of college, division, and department goals. 
• Participate on college committees. 
• Collect/compile/track Student Success Network SSO and other data as requested.
• Other duties as assigned.