Success Coach

Success Coach


College of The Albemarle
1208 North Road Street
Elizabeth City, NC 27909
Phone: 252-335-0821

Job Location

COA - Elizabeth City


$3,036.50 - $3,795.58 Monthly


Full Time Benefits

Job Category

  • Professional

Application Period

Opens: Tuesday, July 5, 2022
Closes: Friday, August 5, 2022

Target Start Date

Wednesday, August 10, 2022

Expected Work Hours


Reports to

Director, Advising & Student Success

Employment Type

Full Time

Minimum Qualifications


  • Master's degree from a regionally accredited college or university.
  • Three years of experience in college advising, success or career coaching, or related field.

Preferred Qualifications

  • Bilingual (Spanish)

Position Description

Position Subject to Availability of Budgeted Funds


Position is contingent on annual allocation of grant funds. Project period is 2021-2023. The intention is to achieve outcomes that will allow the College to sustain the position beyond the grant period.

The Success Coach will support students by ensuring student access to programs and services that help to remove barriers to student enrollment and progression. The Success Coach will also share advising-based perspectives to colleagues and public stakeholders, such as students, employers, and prospective students. The Success Coach will assist in the coordination of activities associated with the ACCESS College Transfer Program. This employee will help students identify options, set academic, career, and developmental goals and assist students with making progress toward those goal: specifically, students from underrepresented populations.

The Success Coach receives direction and supervision from the Director, Advising and Student Success.


 Examples of Duties:

  • Provide proactive and individualized success coaching and academic advising to a student caseload facilitated by an early alert/advising system powered by predictive analytics.
  • Identify the appropriate action/outreach for faculty-generated early alerts.
  • Identify and provide proactive outreach to students at-risk connecting them to intentional intervention and student support activities.
  • Engage students in educational planning activities to help guide them to achieve their educational goals.
  • Provide referrals to other campus and community resources when applicable.
  • Empower students to effectively communicate with faculty and student services, become better connected to resources and support services such as financial aid, career services and accessibility services.
  • Use an Appreciative Advising approach with success coaching practice.
  • Assist in the coordination of the ACCESS program (including, but not limited to: program recruitment, monitoring student academic progress and program eligibility, manage the logistics for campus tours and other activities associated with student success).
  • Participate in programs and initiatives that facilitate student engagement, career development, success and retention.
  • Utilize technology to monitor student progression toward credential completion.
  • Regularly attend assigned academic department meetings, engage with faculty/staff and other departmental meetings, as appropriate, to remain current with departmental policies and procedures.
  • Participate in regular professional development activities.
  • Make recommendations to direct supervisor about improvements to design of success coaching delivery that could result in improvements in persistence and completion and other project deliverables to maximize future implementation and scalability.
  • Utilize data for strategic planning and collaborate with other college operational units on matters that affect student recruitment, success and retention.
  • Serve on College's standing committees and ad hoc committees, as requested.
  • Attend all convocations, graduations and other College meetings as scheduled.
  • Participate in administrative activities related to student admissions, progression and graduation, as requested.
  • Adhere to College's policies and procedures.
  • Perform other duties as assigned.

Job Post Contact

JaQuay Sutton

Human Resources Generalist

252-335-0821 ext. 2388